Senior Agency Compliance Officer
Remote with some travel (Florida preferred) | Full-Time
Join our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences.
The Senior Agency Compliance Officer plays a vital leadership role in ensuring the organization’s agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies. This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance.
What You'll Do
Compliance Oversight & Risk Management
- Develop and manage a company-wide compliance program in accordance with state and federal regulations
- Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies
- Conduct audits and investigations; recommend and implement corrective actions
- Maintain and revise the company’s compliance manual and code of conduct as needed
Training & Education
- Design and lead compliance and ethics training for employees, agents, and contractors
- Ensure all staff are knowledgeable of applicable laws and internal policies
- Maintain training records and ensure ongoing compliance education
Operational Support & Communication
- Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution
- Support agent and client inquiries across multiple communication channels
- Collaborate with internal departments and vendors to resolve policy, commission, and system issues
Governance & Reporting
- Report to and collaborate with the compliance committee, executive leadership, and board of directors
- Track compliance incidents and outcomes; prepare and present routine reports
- Ensure contracts and business documents contain appropriate compliance language
Culture & Ethics
- Promote a strong culture of compliance, ethics, and transparency
- Support HR in conducting background checks and administering disciplinary actions related to compliance
What We're Looking For
- 3–5 years of insurance carrier or agency experience in a compliance-related role
- In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards
- Strong organizational and analytical skills
- Excellent verbal and written communication abilities
- Florida Insurance Licenses Required (active and in good standing)
- 2-15 License – Health, Life, & Variable Annuities
- 2-20 License – General Lines
- Bachelor’s degree preferred
- Proficient in Microsoft Office, IVANS, and agency or policy management systems
- Ability to manage multiple priorities, work independently, and collaborate across teams
Why Entratus
- Remote-first, team-oriented culture
- Help shape products that use AI to solve real enterprise pain
- Work with a lean, senior team and take ownership from day one
- Great flexibility, meaningful work, and room to grow
Join our team!
