Client Support Specialist

Yellowstone Local, an industry leader in recruitment, marketing, and SaaS solutions for the skilled trades.

If you're a proactive problem solver with a knack for communication and a passion for helping clients succeed, this is your chance to join a mission-driven team that’s changing the game in skilled trades recruitment.

What’s in it for You?

• Competitive Pay: Based on experience and performance

• Work Schedule: Full-time, Monday to Friday, within the hours of 8:00 AM to 6:00 PM CST

• Remote Opportunity: 100% work-from-home position

• Paid Time Off & Holidays: Generous PTO policy and paid holidays

• Career Development: Clear, performance-based pathways to grow your career

• Team Culture: Be part of a fast-moving, collaborative, and supportive environment with purpose-driven people

Why You’ll Love It Here

• You'll support fast-growing companies in the skilled trades and make a real impact on their success

• You'll be part of a tight-knit, remote team that actually lives its core values

• You’ll receive hands-on training and mentorship, with opportunities to lead and take ownership

• You’ll contribute to an innovative service model that blends marketing, recruiting, and technology for long-term client success

Your New Role

As a Client Support Specialist at Yellowstone Local, you’ll serve as the go-to person for client communication and support. From managing client interactions in HubSpot CRM to managing our clients’ job ads, you’ll be a trusted partner to each account you support.

This is a remote position open to candidates based in the Philippines.

Your daily responsibilities include:

• Managing inbound client communication via email with empathy and urgency

• Collaborate with the Hiring Team in managing the job ads based on the clients’ needs and preferences

• Prioritizing support activities to meet client needs and internal deadlines

• Using HubSpot CRM to track all interactions, updates, and client histories

• Manually source candidates through our database

• Manually parse candidate information when automated syncing fails

• Following and refining internal processes to streamline support delivery

• Curating social media posts for our page and for our client’s job ads

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.