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Online Global Booking Consultant

Role overview

Qualifications

  • No experience required
  • Unlimited training provided
  • Access to earned travel industry certifications
  • Flexible work schedule

Responsibilities

  • Assist clients with booking travel, accommodations, and activities
  • Manage reservations from start to finish
  • Research options and handle payments
  • Provide support throughout the trip

Key facts

Other skills

  • Consulting
  • Problem Solving
  • Communication
  • Time Management
  • Teamwork

About the company

Ventrone Ventures Travel logo

Ventrone Ventures Travel

Hi, my name is Caren and I love to talk about travel, plan travel trips and of course experience travel. I have been all over the United States, China, Italy, Spain, Austria, Ireland, Hungry, Costa Rica, Africa and more! I also dabbled in travel writing while working for AAA South and did many in-depth articles about Puerto Rico travel. I retired from New York Life Insurance as a senior marketing advisor and thought about a second dream career for me would be to help others who love to travel. Therefore, I opened my own business Ventrone Ventures and now work as a travel specialist. I enjoy helping people explore the world and discover new cultures, while they relax and I do the research and planning! I am licensed and backed by a solid travel company and have access and knowledge with all the top vendors of the industry to get you the best deals and to make your travel special. I can help with group land tours, cruises, scenic train tours, all-inclusive resorts, or customized individual travel. When I am not traveling or planning travel, I love spending time with my family and volunteering at St. Vincent de Paul feeding and helping the less fortunate and the homeless. I look forward to the chance to work with you! Caren Ventrone 727-519-4240

Company details

Company typeStartup
Company size2 - 10

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Job description

About us:

Leisure and corporate travel:

Provides a full range of travel services, including personalized planning, guided tours, hotel and resort stays, and holiday packages.

Corporate clients:

Caters to businesses with specialized services, such as airline, hotel, and car arrangements, often with a focus on high-value, concierge-level service.

Promotional travel:

Specializes in promotional travel for various client types, including hotels, resorts, casinos, and grocery chains.

For travel agents

Acts as a host agency for independent agents who want to start their own home-based travel businesses.

  • Training and support:

Offers training, resources, and support through its in-house media room and online platforms to help agents build their businesses.

  • Business model:

Utilizes a model where agents earn commission on bookings and can also earn through the recruitment of new agents into the network.

  • Compensation:

Offers a commission split where agents receive 80% of the commission earned on bookings.

Company history and structure

  • Founded: 1952 in Glendale, CA
  • Ownership: A three-generation family-owned and operated company.
  • Structure: Operates as a host agency and has also partnered with other companies, such as Evolution Travel, to expand its sales network.
  • Reach: The company's agent network includes members in the USA, Canada, Australia, and Mexico.

An Online Global Booking Consultant's responsibilities include assisting clients with booking travel, accommodations, and activities, managing reservations from start to finish, and providing support throughout their trip. They must understand client needs, research options, handle payments, stay updated on travel trends, and manage any issues that arise, all while working remotely.

Client management and planning

Consult with clients: Discuss and understand clients' preferences, budgets, and specific requirements for trips.

Research and recommend: Investigate destinations, accommodations, transportation, and activities to provide tailored recommendations and create detailed travel plans.

Handle special needs: Account for specific needs such as accessibility, dietary requirements, or necessary travel documents (passports, visas).

Booking and reservation management

Book services: Make reservations for flights, hotels, car rentals, tours, and other travel-related services using booking systems.

Process payments: Handle deposits and final payments for bookings.

Manage changes: Address and manage any modifications or changes to bookings, including cancellations or delays.

Communication and support

Provide information: Supply clients with all necessary and pertinent information, including travel advisories, weather conditions, local customs, and how to maximize their budget.

Communicate throughout: Stay in regular contact with clients to confirm details, provide updates, and address any concerns they may have during or after their trip.

Offer post-trip support: Gather feedback after the trip to improve future services and assist with any post-trip issues.

Administrative and professional development

Maintain records: Keep accurate and up-to-date electronic records of all bookings and client interactions.

Stay informed: Keep knowledge current on travel trends, policies, new promotions, and regulations by attending seminars or conferences.

Problem-solve: Address and resolve unforeseen problems and complaints that may arise.

Benefits

Fully remote - work from anywhere

Flexible work schedule - Make your own hours and schedule, full-time or part-time

No experience required - unlimited training provided

Access to earned travel industry certifications

Access to online and live travel booking and marketing training

One-on-One and team coaching with daily classes

No sales quota

Travel discounts and perks with free Disney Ticket and free cruise for two

Performance based with uncapped earning potential

Access to regular incentives, trips, prizes

Discounted CLIA card and opportunity to qualify for IATAN card

E&O insurance

Great company culture

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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