Logo for EAFB World Travel Service (EAFB Holdings)

Experience and Trip Consultant

Role overview

Qualifications

  • Previous experience in travel, hospitality, or customer service (preferred)
  • Excellent written and verbal communication skills
  • Strong organizational and multitasking abilities
  • Basic computer literacy and familiarity with online research and booking tools

Responsibilities

  • Consult with clients to understand their travel goals, budgets, and special requests
  • Research, plan, and book travel itineraries including transportation, accommodations, and excursions
  • Provide clients with up-to-date information on travel guidelines, entry requirements, and destination insights
  • Manage client records, booking confirmations, and travel documentation

Key facts

Hard skills

Other skills

  • Customer Service
  • Consulting
  • Communication
  • Organizational Skills
  • Multitasking
  • Computer Literacy

About the company

EAFB World Travel Service (EAFB Holdings) logo

EAFB World Travel Service (EAFB Holdings)

Travel & Tourism

A boutique travel agency specializing in providing tailored luxury vacation packages for its clients. Our goal is to provide high quality vacation options for travelers. Our limited customer base allows for an exclusive travel planning experience. The founders of our World Travel Service are highly experienced global travelers. EAFB has extensive partnerships with travel professionals/vendors who are knowledgable and passionate about the travel experience. Our travel partnerships allow for the best rates on flights, car rentals, 4 to 5 star lodging and high quality activities. Our first class personalized service gives us the opportunity to build long term relationships with clients. If you’re looking for a quick getaway, a 7-10 day or month long trip (International/Domestic), we work to provide a tailored experience for you to re-charge. Tell us where you want to go and start packing your bags.

Company details

IndustryTravel & Tourism
Company size11 - 50

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Job description

Job Overview:
We are seeking a customer-focused and detail-oriented Experience and Trip Consultant to join our travel services team. In this remote role, you will assist clients in planning and booking personalized travel experiences including flights, accommodations, cruises, and activities. This role is ideal for someone with strong communication skills and a passion for travel and customer service.

Company Overview:
We are a leading provider in the entertainment and travel industry, known for crafting high-quality, customized travel experiences. We serve families, groups, and individuals seeking memorable adventures around the world. As part of our team, youll help bring those experiences to life.

Key Responsibilities:

  • Consult with clients to understand their travel goals, budgets, and special requests

  • Research, plan, and book travel itineraries including transportation, accommodations, and excursions

  • Provide clients with up-to-date information on travel guidelines, entry requirements, and destination insights

  • Manage client records, booking confirmations, and travel documentation

  • Deliver proactive support before, during, and after travel

Requirements:

  • Previous experience in travel, hospitality, or customer service (preferred)

  • Excellent written and verbal communication skills

  • Strong organizational and multitasking abilities

  • Basic computer literacy and familiarity with online research and booking tools

  • Must be authorized to work in at least one of the following countries:
    United States, Antigua and Barbuda, Argentina, Aruba, Australia, New Zealand, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Honduras, France, Germany, Guatemala, Grenada, Italy, Mexico, Netherlands, Nicaragua, Panama, Peru, St. Kitts & Nevis, St. Lucia, Spain, Trinidad & Tobago, United Kingdom, Uruguay

Benefits:

  • Flexible remote work schedule

  • Access to travel industry rates and exclusive discounts

  • Inclusive and collaborative team culture

  • Career growth opportunities within the company

Compensation:

Compensation is based on experience and includes commission or performance incentives.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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