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Customer Service Travel Coordinator (Remote)

Role overview

Qualifications

  • Strong customer service and communication skills
  • Ability to work independently and manage time effectively
  • Detail-oriented with strong organizational skills
  • Comfortable using online tools and booking platforms

Responsibilities

  • Provide outstanding customer service to clients via phone, email, and online platforms
  • Assist clients with travel planning, including accommodations, transportation, and activities
  • Respond promptly to inquiries and resolve customer concerns professionally
  • Maintain accurate client records and booking details

Other skills

  • Customer Service
  • Communication
  • Organizational Skills
  • Time Management
  • Detail Oriented
  • Relationship Building
  • Willingness To Learn

About the company

Camirand logo

Camirand

L'entreprise Camirand Photo est présente dans le domaine de la photographie professionnelle depuis 1984, année de sa fondation. L'équipe Camirand est formée de deux photographes, Benoit Camirand, spécialisé dans la photographie de figuration publicitaire, artistique,mode et corporative et Julie Bouchard, spécialisée dans la photographie alimentaire, deco/design et dans la photographie de type still-life. Parmi les clients de Camirand Photo, on retrouve des entreprises d'ici et d'ailleurs, comme Le Cirque du Soleil, le Ministère des relations internationales, La Maison Simons, Quebecor, Olymel, Les viandes du Breton et des agences de publicité, comme Lg2 et Cossette Communication. L'équipe de Camirand offre aussi une gamme complète de services, tels la coordination de production, le casting, le stylisme, le maquillage, la coiffure et naturellement le traitement des images.

Company details

Company size11 - 50

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Job description

About the Role
We are seeking a motivated and detail-oriented Customer Service Travel Coordinator to join our growing team. In this role, you will assist clients with planning and booking travel experiences while delivering exceptional customer service from start to finish. If you enjoy helping others, have strong communication skills, and thrive in a remote environment, this could be a great fit for you.

Key Responsibilities

  • Provide outstanding customer service to clients via phone, email, and online platforms
  • Assist clients with travel planning, including accommodations, transportation, and activities
  • Respond promptly to inquiries and resolve customer concerns professionally
  • Maintain accurate client records and booking details
  • Stay informed on travel trends, destinations, and industry updates
  • Build and maintain positive relationships with clients

Qualifications

  • Strong customer service and communication skills
  • Ability to work independently and manage time effectively
  • Detail-oriented with strong organizational skills
  • Comfortable using online tools and booking platforms
  • Positive attitude and willingness to learn
  • Previous customer service or travel experience is a plus, but not required

What We Offer

  • Flexible remote work environment
  • Ongoing training and professional development
  • Supportive team culture
  • Opportunities for growth within the company

How to Apply
If you’re passionate about customer service and helping others create memorable travel experiences, we’d love to hear from you.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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