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Vacation Planner (Remote)

Role overview

Qualifications

  • Passion for travel and customer service
  • Strong organizational and problem-solving skills
  • Excellent written and verbal communication
  • Ability to work independently in a remote environment

Responsibilities

  • Consult with clients to understand their vacation goals, budgets, and preferences
  • Research and recommend destinations, accommodations, and activities
  • Build customized vacation packages and itineraries
  • Manage reservations for flights, hotels, cruises, and excursions

Key facts

  • Remote from: Ohio (USA)
  • Full time
  • Media Planner
  • English

Hard skills

Other skills

  • Customer Service
  • Organizational Skills
  • Problem Solving
  • Communication

About the company

HB Travels logo

HB Travels

  • Travel, Tourism & Airlines
  • 1–10
HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

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Job description

About the Role:
We are seeking enthusiastic and detail-oriented individuals to join our team as Vacation Planners. In this role, you'll assist clients in creating personalized vacation experiences from destination research and booking to crafting full itineraries that ensure stress-free and memorable getaways. This is a great opportunity for someone who loves travel and enjoys helping others plan their dream trips.

Responsibilities:

  • Consult with clients to understand their vacation goals, budgets, and preferences

  • Research and recommend destinations, accommodations, and activities

  • Build customized vacation packages and itineraries

  • Manage reservations for flights, hotels, cruises, and excursions

  • Provide ongoing support and excellent customer service before, during, and after travel

Qualifications:

  • Passion for travel and customer service

  • Strong organizational and problem-solving skills

  • Excellent written and verbal communication

  • Ability to work independently in a remote environment

  • Previous travel, hospitality, or customer service experience is a plus (not required)

What We Offer:

  • Training and mentorship to help you succeed

  • Flexible, remote work opportunity

  • Access to top travel suppliers and planning tools

  • Growth opportunities within the travel industry

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