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Sales Support Associate (Work-From-Home)

Role overview

Qualifications

  • Must be eligible to work in the United States
  • Strong English communication skills
  • Prior customer service, sales, or client support experience is an asset
  • Strong verbal communication skills with patience and empathy

Responsibilities

  • Serve as the first point of contact for clients via phone and Zoom
  • Explain and review permanent benefits clearly and accurately
  • Guide clients through enrollment and claims processes
  • Maintain accurate documentation of all client interactions

Key facts

Hard skills

Other skills

  • Customer Service
  • Sales
  • Communication
  • Professionalism
  • Empathy
  • Non-Verbal Communication
  • Collaboration

About the company

GLOBELIFE AO logo

GLOBELIFE AO

Insurance

GLOBELIFE Insurance is a leading provider of comprehensive insurance solutions, offering protection and financial security to individuals and families worldwide. With a commitment to excellence and customer satisfaction, GLOBELIFE offers a wide range of insurance products including life, health, auto, home, and retirement plans tailored to meet the diverse needs of its clients. Backed by a team of experienced professionals and a solid reputation for reliability, GLOBELIFE is dedicated to helping its customers achieve peace of mind and safeguard their futures.

Company details

IndustryInsurance
Company size11 - 50

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Job description

AO Globe Life works with major labor unions, credit unions, associations, and their families across the US to provide permanent benefits. We are dedicated to protecting every child and serving all working families, and we are seeking a passionate Sales Support Associate (Work-From-Home)  to join our growing team.

The ideal candidate demonstrates professionalism, empathy, and strong communication skills. ï»¿You will be the first point of contact for our clients, helping them with policy inquiries, benefits information, and service support

Key Responsibilities:

  • Serve as the first point of contact for clients via phone and Zoom.

  • Explain and review permanent benefits clearly and accurately.

  • Guide clients through enrollment and claims processes.

  • Maintain accurate documentation of all client interactions.

  • Collaborate with team members to deliver an exceptional customer experience.
  • Collaborate with teammates to achieve goals

Requirements:

  • Must be eligible to work in the United States

  • Strong English communication skills

  • Prior customer service, sales, or client support experience is an asset
  • Strong verbal communication skills with patience and empathy

  • Proficiency in using Zoom and digital tools for communication

  • Comfortable speaking over the phone

Why Join Us:

  • Incentive trips (4 per year), performance-based bonuses, flexible schedule, and weekly pay.
  • In-depth training, fast career growth, and performance-based promotions
  • Comprehensive Benefits: Dental, Vision, Medical, and Life Insurance, travel insurance, and death benefit.
  • Career Growth: Performance-based promotions and income

  • Work remotely with flexible scheduling.

  • Positive Culture: Inclusive, supportive environment where your contributions are valued and your success has no limits

How to Apply: Please submit a resume along with this job. We look forward to hearing from you!

Hiring Manager: Vanessa Priori

Have questions? Please email me at vanessapriori@aoglobelife.com

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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