Sales Support Associate (Remote)

AO Globe Life works with major labor unions, credit unions, associations, and their families across the US to provide permanent benefits. We are dedicated to protecting every child and serving all working families, and we are seeking a passionate Remote Sales Support Associate to join our growing team.

The ideal candidate demonstrates professionalism, empathy, and strong communication skills. You will be the first point of contact for our clients, helping them with policy inquiries, benefits information, and service support.

What You Will Do:

• Serve as the first point of contact for clients via phone and Zoom.

• Explain and review permanent benefits clearly and accurately.

• Guide clients through enrollment and claims processes.

• Maintain accurate documentation of all client interactions.

• Collaborate with team members to deliver an exceptional customer experience.

Requirements:

• Legally authorized to work in the United States.

• 1+ years of customer support, admin, or sales experience preferred.

• Maintain customer records and update policy details as needed.

• Excellent communication and interpersonal skills.

• Strong problem-solving and listening abilities.

• Basic computer skills (CRM systems, email, Microsoft Office).

• Previous experience in customer service or insurance preferred.

• High school diploma or higher education required.

What We Offer:

• Comprehensive Benefits: Dental, Vision, Medical, and Life Insurance, travel insurance, and death benefit.
• In-depth training; no prior experience needed, to accelerate your personal and professional development.
• Career Growth: Performance-based promotions and income
• Work remotely with flexible scheduling.
• Rewards & Recognition: Incentive trips 4 times a year and performance-based bonuses
• Positive Culture: Inclusive, supportive environment where your contributions are valued and your success has no limits.

How to Apply: Please submit a resume along with this job. We look forward to hearing from you!

Hiring Manager: Vanessa Priori

Have questions? Please email me at vanessapriori@aoglobelife.com