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Trip Advisor

Role overview

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational abilities and attention to detail
  • Comfortable working independently in a remote setting
  • Enthusiasm for travel and helping others create memorable experiences

Responsibilities

  • Assist clients with booking flights, accommodations, cruises, and vacation packages
  • Offer personalized recommendations based on client preferences and goals
  • Manage reservations, itinerary changes, and cancellations as needed
  • Deliver outstanding customer service and maintain client relationships

Key facts

Hard skills

Other skills

  • Customer Service
  • Hospitality
  • Communication
  • Social Skills
  • Organizational Skills
  • Detail Oriented

About the company

HB Travels logo

HB Travels

Consumer Services

HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

Company details

IndustryConsumer Services
Company size1-10

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Job description

About Us:
We are a travel services company dedicated to helping clients plan and enjoy unforgettable trips. By partnering with trusted travel providers, we create stress-free booking experiences and personalized itineraries tailored to each travelers needs.

Position Overview:
We are seeking motivated and customer-focused individuals to join our team as Trip Advisors. In this role, you will assist clients with planning and booking travel, provide recommendations, and ensure every trip runs smoothly from start to finish.

Key Responsibilities:

  • Assist clients with booking flights, accommodations, cruises, and vacation packages
  • Offer personalized recommendations based on client preferences and goals

  • Manage reservations, itinerary changes, and cancellations as needed

  • Deliver outstanding customer service and maintain client relationships

  • Stay current with travel industry updates, trends, and promotions

Qualifications:

  • Strong communication and interpersonal skills

  • Excellent organizational abilities and attention to detail

  • Comfortable working independently in a remote setting

  • Previous experience in travel, hospitality, or customer service is a plus (not required)
  • Enthusiasm for travel and helping others create memorable experiences

What We Offer:

  • Flexible, remote work opportunity

  • Training and professional development resources

  • Supportive team culture

  • Opportunities for growth in the travel industry

  • Access to travel perks and discounts (after training completion and eligibility)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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