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Reservation Agent

Role overview

Qualifications

  • Passionate about travel and helping others plan unforgettable experiences
  • Highly organized and able to manage multiple bookings and clients
  • Professional communication skills (written and verbal)
  • Self-motivated, reliable, and eager to learn

Responsibilities

  • Assist clients with booking travel reservations, including flights, accommodations, and vacation packages
  • Provide personalized travel recommendations and guidance
  • Manage client information, payments, and itineraries with accuracy
  • Build strong relationships with clients to encourage repeat travel and referrals

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Self-Motivation

About the company

HB Travels logo

HB Travels

Consumer Services

HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

Company details

IndustryConsumer Services
Company size1-10

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Job description

We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their travel experiences from flights and hotels to cruises and group getaways. You'll provide exceptional customer service, help clients make informed travel decisions, and ensure every trip runs smoothly from start to finish.

What You'll Do:

  • Assist clients with booking travel reservations, including flights, accommodations, and vacation packages.
  • Provide personalized travel recommendations and guidance.

  • Manage client information, payments, and itineraries with accuracy.

  • Build strong relationships with clients to encourage repeat travel and referrals.

  • Stay up to date on travel trends, destinations, and supplier promotions.

Who You Are:

  • Passionate about travel and helping others plan unforgettable experiences.

  • Highly organized and able to manage multiple bookings and clients.

  • Professional communication skills (written and verbal).

  • Self-motivated, reliable, and eager to learn.

  • Previous customer service or travel experience is a plus but not required training provided.

Why Join Us:

  • Comprehensive training and ongoing support.

  • Flexible schedule work from anywhere with internet access.

  • Collaborative community of like-minded travel professionals.

  • Opportunity for growth within the travel industry.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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