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Online Travel Consultant (Remote)

Role overview

Qualifications

  • Excellent communication and customer service skills
  • Strong organizational abilities and attention to detail
  • Comfortable working independently in a remote environment
  • Passion for travel and helping others plan memorable experiences

Responsibilities

  • Assist clients with booking flights, accommodations, cruises, and vacation packages
  • Provide expert advice on destinations, travel requirements, and itineraries
  • Manage reservations, modifications, and cancellations efficiently
  • Deliver professional customer service and maintain strong client relationships

Key facts

Other skills

  • Customer Service
  • Communication
  • Organizational Skills
  • Detail Oriented

About the company

HB Travels logo

HB Travels

Helping plan client's vacations from start to finish.

Company details

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Job description

About Us:
We are a dynamic travel services organization that partners with leading travel suppliers to deliver seamless booking experiences and personalized support. Our mission is to help individuals and families explore the world while providing outstanding service every step of the way.

Position Overview:
We are looking for motivated and detail-oriented individuals to join our team as Online Travel Consultants. In this role, you will assist clients with planning and booking their travel, provide destination recommendations, and ensure smooth arrangements from start to finish.

Responsibilities:

  • Assist clients with booking flights, accommodations, cruises, and vacation packages

  • Provide expert advice on destinations, travel requirements, and itineraries

  • Manage reservations, modifications, and cancellations efficiently

  • Deliver professional customer service and maintain strong client relationships

  • Stay up to date on travel industry trends, promotions, and policies

Qualifications:

  • Excellent communication and customer service skills

  • Strong organizational abilities and attention to detail

  • Comfortable working independently in a remote environment

  • Prior travel, hospitality, or customer service experience is helpful (not required)

  • Passion for travel and helping others plan memorable experiences

What We Offer:

  • Flexible remote work schedule

  • Training and development resources provided

  • Supportive, collaborative team environment

  • Professional growth opportunities in the travel industry

  • Access to travel perks and discounts (after training completion and eligibility)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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