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Online Travel Itinerary Consultant (Remote)

Role overview

Qualifications

  • Strong organizational and planning skills
  • Excellent written and verbal communication abilities
  • Passion for travel and helping others create memorable experiences
  • Self-motivated with the ability to work independently

Responsibilities

  • Collaborate with clients to understand their travel preferences and goals
  • Research and recommend destinations, accommodations, and activities
  • Build customized travel itineraries that meet budget and schedule requirements
  • Provide exceptional customer service throughout the booking process

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Planning
  • Customer Service
  • Analytical Skills
  • Communication
  • Self-Motivation

About the company

HB Travels logo

HB Travels

  • Travel, Tourism & Airlines
  • 1–10
HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

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Job description

About the Role:
We are seeking detail-oriented and customer-focused individuals to join our team as Online Travel Itinerary Consultants. In this role, you will help clients design and organize seamless travel itineraries tailored to their unique needs. From flights and accommodations to activities and excursions, you'll ensure each trip is stress-free and unforgettable.

Responsibilities:

  • Collaborate with clients to understand their travel preferences and goals

  • Research and recommend destinations, accommodations, and activities

  • Build customized travel itineraries that meet budget and schedule requirements

  • Provide exceptional customer service throughout the booking process

  • Stay updated on travel trends, policies, and vendor offerings

Qualifications:

  • Strong organizational and planning skills

  • Excellent written and verbal communication abilities

  • Passion for travel and helping others create memorable experiences

  • Self-motivated with the ability to work independently

  • Prior customer service or travel-related experience is a plus (but not required)

What We Offer:

  • Flexible remote work opportunity

  • Training and mentorship to support your success

  • Access to industry-leading suppliers and travel tools

  • Growth potential in the travel industry

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