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Online Cruise Vacation Consultant

Role overview

Qualifications

  • Strong communication and customer service skills
  • Passion for travel especially cruising and helping others
  • Self-motivated with excellent time management abilities
  • Comfortable with computers and online booking platforms

Responsibilities

  • Assist clients with planning and booking cruise vacations tailored to their needs
  • Recommend cruise lines, ships, itineraries, cabins, and excursions
  • Manage reservations with clear, timely communication and support
  • Use booking tools to research cruise promotions and secure the best deals

Hard skills

Other skills

  • Communication
  • Customer Service
  • Time Management
  • Sales

About the company

HB Travels logo

HB Travels

  • Travel, Tourism & Airlines
  • 1–10
HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

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Job description

Do you love cruising and enjoy helping others plan unforgettable getaways at sea? Were seeking enthusiastic, customer-focused individuals to join our team as Online Cruise Vacation Consultants.

This remote role gives you the freedom to work from anywhere while enjoying access to training, support, and exclusive industry perks. Whether you're new to travel or already experienced, this is your chance to build a rewarding career in cruises with unlimited earning potential and exciting growth opportunities.

What You'll Do

  • Assist clients with planning and booking cruise vacations tailored to their needs
  • Recommend cruise lines, ships, itineraries, cabins, and excursions
  • Manage reservations with clear, timely communication and support
  • Use booking tools to research cruise promotions and secure the best deals
  • Stay up-to-date on cruise industry news, special offers, and travel trends
  • Provide personalized service to build long-term client relationships
  • Promote services through social media, networking, and referrals

What Were Looking For

  • Strong communication and customer service skills
  • Passion for travel especially cruising and helping others
  • Self-motivated with excellent time management abilities
  • Comfortable with computers and online booking platforms
  • Sales or upselling experience is a plus (but not required)
  • Must be 18+ with a reliable internet connection and personal device
  • No prior cruise or travel industry experience required, training provided!

Perks & Benefits

  • Flexible schedule, work part-time or full-time from anywhere
  • Unlimited earning potential with room to grow
  • Exclusive cruise discounts, travel perks, and FAM trip opportunities
  • IATA cards available to qualified participants
  • Ongoing training, certifications, and mentorship
  • Supportive team environment with career advancement opportunities

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