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Customer Service / Travel Specialists

Role overview

Qualifications

  • Strong customer service and communication skills
  • A passion for travel and helping others explore the world
  • Excellent organization and attention to detail
  • Ability to work independently in a remote setting

Responsibilities

  • Deliver Top-Notch Service by communicating with clients, answering questions, and providing reliable travel guidance
  • Plan and Book Trips by assisting with flights, hotels, cruises, tours, and excursions tailored to client preferences
  • Build Client Relationships by providing personalized service before, during, and after their travels
  • Stay Informed about travel trends, promotions, and destination insights to offer the best recommendations

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Detail Oriented
  • Computer Literacy
  • Time Management
  • Social Skills

About the company

HB Travels logo

HB Travels

Helping plan client's vacations from start to finish.

Company details

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Job description

Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.

What You'll Do

  • Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance
  • Plan & Book Trips- Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences
  • Build Client Relationships- Provide personalized service before, during, and after their travels
  • Stay Informed- Keep up with travel trends, promotions, and destination insights to offer the best recommendations
  • Solve Problems Quickly- Handle booking issues or travel challenges with proactive solutions

What You Bring

  • Strong customer service and communication skills
  • A passion for travel and helping others explore the world
  • Excellent organization and attention to detail
  • Ability to work independently in a remote setting
  • Basic computer proficiency and reliable internet access
  • Must be 18+ with a smartphone or computer
  • Previous customer service or sales experience is a plus, but not required

What We Offer

  • ‍ Full training and ongoing support, no prior experience required
  • Flexible scheduling, part-time or full-time remote work
  • Exclusive travel discounts and perks
  • Supportive, collaborative remote team environment
  • Unlimited earning potential
  • IATA cards available for qualified agents

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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