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Booking Agent

Role overview

Qualifications

  • Passion for travel and helping others
  • Strong communication and customer service skills
  • Highly organized and dependable
  • Self-motivated and eager to learn

Responsibilities

  • Assist clients with booking travel, accommodations, and activities
  • Research destinations and create personalized travel recommendations
  • Manage reservations, payments, and itinerary details
  • Provide professional customer service before, during, and after travel

Key facts

  • Remote from: Jamaica
  • Full time
  • English

Hard skills

Other skills

  • Customer Service
  • Communication
  • Reliability
  • Self-Motivation

About the company

HB Travels logo

HB Travels

  • Travel, Tourism & Airlines
  • 1–10
HB Travels is a consumer-focused travel agency that plans and books vacations, including all-inclusive resorts, cruises, destination weddings and honeymoons, flights, hotels, car rentals, tickets and tours. The company offers tailored itineraries for leisure getaways and business travel and handles logistics such as transfers and event or tour bookings to provide a full-service travel experience.

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Job description

Looking to earn some extra cash for the holiday season? Were searching for motivated and detail-oriented individuals to join our team as Booking Agents.

In this role, you'll help clients plan and book their travel from family vacations and weekend getaways to cruises and international adventures. You'll provide exceptional service and ensure every trip is smooth, organized, and memorable.

Key Responsibilities:

  • Assist clients with booking travel, accommodations, and activities.

  • Research destinations and create personalized travel recommendations.

  • Manage reservations, payments, and itinerary details.

  • Provide professional customer service before, during, and after travel.

  • Stay informed on current travel trends, deals, and supplier updates.

Qualifications:

  • Passion for travel and helping others.

  • Strong communication and customer service skills.

  • Highly organized and dependable.

  • Self-motivated and eager to learn.

  • Previous booking, customer service, or hospitality experience is a plus but not required (training provided).

What We Offer:

  • Flexible, remote work ideal for earning extra income during the holiday season.

  • Step-by-step training and mentorship.

  • Supportive, community-driven environment.

  • Opportunities for professional development in the travel industry.

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