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ServiceNow AI Solutions Architect

Role overview

Qualifications

  • ServiceNow AI Platform
  • Now Assist
  • AI Control Tower
  • Moveworks AI Assistant

Responsibilities

  • Predictive Intelligence
  • Workflow Data Fabric
  • AI/Agentic Workflow Design
  • Conversational AI

Key facts

Hard skills

About the company

Delan Associates Inc. logo

Delan Associates Inc.

  • IT Services & Consulting
  • 51–200
Delan is a global company that provides Engineering, Training, and Management Services and Solutions. Our mission is to be a worldwide leading-edge technology solutions and services provider.

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Job description

ServiceNow AI Solutions Architect

Dallas, TX (REMOTE)

15+ Years

Must-Have Skills

* ServiceNow AI Platform

* Now Assist

* AI Control Tower

* Moveworks AI Assistant

* Predictive Intelligence

* Workflow Data Fabric

* AI/Agentic Workflow Design

* Conversational AI

* Workflow Automation

* AI-Assisted & Autonomous Operations

* Knowledge Generation & AI Search

* Incident Triage & Resolution Automation

* Service Desk Automation

* ITSM / ITOM

* ServiceNow Architecture

* AI Governance & Operating Model

* Risk & Compliance for AI

* Enterprise Integration (ServiceNow + Moveworks)

* Stakeholder & Solution Architecture

* IT Operations Automation

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