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SnappyCX

Role overview

Qualifications

  • Minimum 1-2 years of experience in B2B cold calling, telesales, or appointment setting
  • Exceptional spoken and written English with a neutral accent
  • Prior experience using CRMs (Zoho CRM preferred) and VoIP power dialers
  • High emotional intelligence and resilience

Responsibilities

  • Execute major outbound cold calls per day to reach decision-makers in the US
  • Confidently navigate gatekeepers and handle objections using provided scripts
  • Accurately update and manage lead statuses within Zoho CRM
  • Consistently hit daily and weekly quotas for connected calls and booked appointments

Key facts

  • Remote from: Africa
  • Full time
  • Junior (1-2 years)
  • English

Other skills

  • Resilience
  • Communication
  • Computer Literacy
  • Scheduling
  • Emotional Intelligence

About the company

SnappyCX logo

SnappyCX

Outsourcing & Offshoring

We are a leading Business Process Outsourcing (BPO) company committed to transforming the way businesses operate. We provide end-to-end support and connect businesses with top-tier professionals from a variety of industries through strategic staff outsourcing. Our suite of services spans Finance & Accounting, Marketing & Sales, Virtual Assistance, Customer Support, IT & Software Development and Back-end office services. To learn more, schedule a free consultation today: https://calendly.com/snappycx/

Company details

IndustryOutsourcing & Offshoring
Company size11 - 50

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Job description

Job Description-

Our client, a B2B Appointment Setting Agency, is looking for highly motivated, resilient, and articulate Cold Calling Appointment Setters to join our remote appointment setting team.

In this role, you will be the tip of the spear for our outbound campaigns. You will be making high-volume cold calls to business owners in the United States with the primary goal of booking qualified sales meetings.

Key Responsibilities

  • High-Volume Dialing: Execute major outbound cold calls per day using a power dialer to reach decision-makers in the US.
  • Pitching & Objection Handling: Confidently navigate gatekeepers, deliver value-driven pitches, and handle common rejections using provided scripts and battle cards.
  • Pipeline Management: Accurately update and manage lead statuses, call dispositions, and meeting notes directly within Zoho CRM.
  • Follow-Up: Trigger automated follow-up SMS and email sequences for prospects who do not answer or request more information.
  • Meeting Targets: Consistently hit daily and weekly quotas for connected calls and qualified booked appointments.

Requirements (Must-Haves)

  • Experience: Minimum 1-2 years of experience in B2B cold calling, telesales, or appointment setting specifically targeting the US, UK, or Australian markets.
  • Communication Skills: Exceptional spoken and written English with a neutral, highly understandable accent. You must be able to hold confident, natural conversations with US doctors, clinic managers, and accountants.
  • Tech Literacy: Prior experience using CRMs (Zoho CRM preferred) and VoIP power dialers.
  • Resilience: High emotional intelligence and the ability to handle rejection without losing enthusiasm on the next dial.
  • Schedule Flexibility: Must be willing and able to work strict US business hours.

Technical Setup Requirements

This is a strictly remote role. You must have the following setup already in place to be considered:

  • Internet: A stable, wired fiber-optic internet connection (Minimum 20 Mbps download/upload).
  • Power: A reliable backup power solution (UPS or inverter) to ensure zero downtime during local power outages.
  • Hardware: A modern laptop/desktop (Core i5/Ryzen 5 or higher, 8GB+ RAM) and a professional USB noise-canceling headset.
  • Environment: A quiet, dedicated home workspace free from background noise (dogs, traffic, family members).

Compensation & Benefits

  • Base Pay: Competitive base salary based on experience.
  • Commissions: Performance bonuses for every qualified appointment that shows up to the meeting.

How to Apply

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  1. Your updated CV/Resume.
  2. A 1-to-2 minute Voice Recording

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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