SnappyCX

Our client, a growing healthcare practice, is seeking an experienced Medical Scheduler / Receptionist to join their team. This role is ideal for someone who enjoys interacting with patients, excels at managing schedules, and thrives in a fast-paced healthcare environment.

As the first point of contact for patients, you will play a key role in delivering an outstanding patient experience by managing appointment scheduling, handling inbound calls, maintaining accurate patient records, and ensuring all required documentation is completed.

Key Responsibilities

• Answer inbound patient calls professionally and courteously.
• Schedule, reschedule, and confirm patient appointments.
• Follow up with patients regarding intake forms and outstanding documentation.
• Maintain accurate patient records within the EMR system (Tebra).
• Respond to general patient inquiries and provide excellent customer service.
• Communicate scheduling updates and documentation requirements to patients.
• Perform general administrative and clerical duties as needed.
• Ensure HIPAA compliance and maintain patient confidentiality at all times.

Required Qualifications

• Minimum 3 years of experience as a Medical Scheduler, Medical Receptionist, or in a similar healthcare administrative role.
• Experience using Tebra EMR is required.
• Excellent verbal and written English communication skills.
• Strong customer service skills and professional phone etiquette.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Strong organizational skills with exceptional attention to detail.
• Ability to work independently with minimal supervision.

We're Looking For Someone Who Is

• Friendly, professional, and patient-focused.
• Comfortable handling a high volume of inbound patient calls.
• Organized and able to multitask efficiently.
• Proactive, reliable, and detail-oriented.
• Committed to delivering an exceptional patient experience.

Work Schedule

• Part-Time
• Tuesday, Thursday, and Friday
• 9:00 AM – 3:00 PM (U.S. Central Time)

Technical Requirements

• Reliable computer or laptop.
• Stable high-speed internet connection.
• Professional headset with microphone.
• Quiet, distraction-free home office.

• Fully remote position.
• Opportunity to join a growing healthcare practice and contribute to delivering exceptional patient care.