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Bilingual Medical Receptionist (English & Spanish Proficiency)

Role overview

Qualifications

  • Proven prior experience as a Medical Receptionist
  • HIPAA certification (mandatory)
  • Strong experience with call handling
  • Excellent English communication skills (written and spoken)

Responsibilities

  • Answer incoming patient calls promptly and professionally
  • Schedule, reschedule, and confirm patient appointments
  • Accurately register and update patient information in the system
  • Handle patient inquiries and provide basic information as needed

Key facts

  • Remote from: Peru
  • Part time
  • English

Hard skills

Other skills

  • Reliability
  • Detail Oriented
  • Professionalism

About the company

SnappyCX logo

SnappyCX

  • Outsourcing & BPO
  • 11–50
We are a leading Business Process Outsourcing (BPO) company committed to transforming the way businesses operate. We provide end-to-end support and connect businesses with top-tier professionals from a variety of industries through strategic staff outsourcing. Our suite of services spans Finance & Accounting, Marketing & Sales, Virtual Assistance, Customer Support, IT & Software Development and Back-end office services. To learn more, schedule a free consultation today: https://calendly.com/snappycx/

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Job description

Job Title: Female Bilingual Medical Receptionist

Job Overview

We are seeking an experienced Medical Receptionist to support a health practice. This is a remote role focused on front-desk and patient coordination responsibilities. The ideal candidate has prior hands-on experience in a medical setting, is HIPAA compliant, and is confident in handling patient interactions with accuracy and professionalism.

Work Schedule & Compensation

  • Hours: 20 to 30 hours per week

  • Schedule: Morning hours

  • Employment Type: Part-time

Key Responsibilities

  • Answer incoming patient calls promptly and professionally

  • Schedule, reschedule, and confirm patient appointments

  • Accurately register and update patient information in the system

  • Handle patient inquiries and provide basic information as needed

  • Ensure all patient data is handled in compliance with HIPAA regulations

  • Coordinate with clinical staff to support smooth daily operations

Non-Negotiable Requirements

  • Proven prior experience as a Medical Receptionist

  • HIPAA certification (mandatory)

  • Strong experience with:

    • Call handling

    • Appointment scheduling

    • Patient registration and data accuracy

  • Excellent English communication skills (written and spoken)

  • High attention to detail and professionalism when handling sensitive patient information

Ideal Candidate

  • Comfortable working independently in a remote environment

  • Organized, reliable, and patient-focused

  • Familiar with medical office workflows and patient intake processes

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