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Customer Service Specialist - Near-Native English agent

Role overview

Qualifications

  • English - C1, native or near-native American accent is a must
  • Modern Computer/Laptop with fast, stable internet connection and quiet working environment
  • Experience in Administrative Work and Customer Care is a major plus
  • Strong communication, presentation skills and active listening

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Active Listening
  • Time Management
  • Microsoft Excel
  • Google Sheets
  • Microsoft Outlook
  • Multitasking
  • Prioritization

About the company

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Company details

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Job description

Company Description

Callplex Canada Inc. is a leading provider of outsourced Customer Care and Sales solutions. We help companies save money and scale faster by providing near-native-speaker agents at competitive prices.

Job Description

  • Customer Service Specialist with American accent
  • Monday-Friday - 9:00am-6:00pm (EST, New York time). 3pm-12am Beirut time.
  • Full-time
  • Home-Based/Remotely
  • Salary $750 (NOT commission based)

Qualifications

  • English - C1, native or near-native American accent is a must!
  • Modern Computer/Laptop with fast, stable internet connection and quiet working environment
  • Experience in Administrative Work and Customer Care is a major plus
  • Strong communication, presentation skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Proficient in Word, Excel, Google Docs and Sheets, and Outlook
  • Experience working with western companies (is a plus)

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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