Business Development Representative

The ProShop Mission Statement: We deliver powerful manufacturing software by deeply understanding our client's challenges in order to meaningfully improve their businesses, and in turn, their communities.

ProShop is a revolutionary ERP/MES/QMS software designed as a Digital Manufacturing Ecosystem (DME) for the metalworking and aerospace industries, including machine and fab shops. We combine extensive industry knowledge with innovative technology to enhance manufacturing processes for our clients. We’re seeking talented problem solvers and communicators who thrive on challenges to join our high-performing growing team. Our flexible, remote work environment supports work-life balance, fosters engagement, and emphasizes collaboration. We are committed to not only achieving financial success but also deeply partnering with clients to elevate their businesses. For more details, visit www.proshoperp.com

Summary:

As a Business Development Representative (BDR), you will generate new sales opportunities and add qualified leads to the sales funnel. You will be responsible for prospecting, following up and passing on qualified leads to Account Executives who will convert them into new customers. To be successful in this role, you must have a true “hunter” mindset and be motivated to generate new business through outbound sales efforts. 

KPIs:

• Dials Made
• Emails Made
• Contacts added to sequence/flow
• Discovery Calls Booked
• Sales Accepted Leads (SALs) Generated

Essential Duties:

• Identify potential customers and generate new business opportunities for the company
• Make a high-volume of outbound cold calls, emails and prospecting outreach to potential clients
• Contact and qualify potential clients
• Follow-up with previous contacts (nurturing leads)
• Manage leads through the sales pipeline by setting appointments, following up on leads, and tracking progress toward meeting sales goals
• Collaborate with the sales team to develop strategies for reaching sales targets
• Use customer relationship management (CRM) software to manage leads and sales activities
• Stay up-to-date on market trends, competition, and industry developments
• Attend networking events and tradeshows to build relationships and generate leads
• Provide regular reports on sales activities and results to management

Knowledge-Skills-Abilities:

• Excellent communication and discovery skills - you’re naturally curious and ask questions to understand the prospect’s needs
• A natural people-person - you enjoy and derive energy from interacting with others
• High level of integrity - you are always working in alignment with both ProShop’s and the prospect’s needs
• Strong organizational skills - you can manage a high-velocity funnel and prioritize CRM hygiene
• Ability to handle rejection - you have the resilience to handle rejection and the tenacity to push through challenging situations 
• A strong work ethic - you give your role your best effort every day  

Qualifications:

• Must be based in the Raleigh or Charlotte, NC area
• Proven work experience as a Business Development Representative or similar role
• Hands-on experience with multiple sales techniques
• Track record of achieving sales quotas
• Experience with CRM software
• Understanding of sales performance metrics
• Experience in selling into or working in the manufacturing space

Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer.
• Must have access to reliable internet that can handle video calls and space to have confidential calls. 

Location: The candidate needs to be based in the Raleigh or Charlotte, NC area for this remote position, as the team gathers in-person for office work 1 time per month. Any applicants outside of the Raleigh or Charlotte area will not be accepted for this position.

Salary Range: Pay Rate: This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to geographic locations, job family, job-related skills, experience and relevant training or education, business and organizational needs.

US: $77,700 OTE annually

Why You’ll Love Working at ProShop:

• Comprehensive Health Benefits: Enjoy coverage with extended health benefits, including health, vision, and dental care. Your well-being is our top priority!
• Generous Retirement Savings: We match your RRSP or 401(k) contribution up to a maximum, helping you build a secure financial future.
• Paid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life.
• Competitive Compensation: Receive a salary and benefits package that reflects your experience and skills, recognizing and rewarding your value to our team.
• Dynamic & Supportive Team: Join a high-achieving, collaborative team that values invocation, supports growth, and celebrates success together.
• Remote Work: Enjoy the flexibility of remote work opportunities, while staying connected with our team. You are welcome to our Bellingham, WA office as much as you’d like.
• Winter Break: We are closed from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance.

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, or disability status.