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Community & Program Manager

Role overview

Qualifications

  • Be a kind human
  • Access to reliable internet
  • Experience in a customer success, project management, social/online community or supporting marketing or sales teams within HR Tech a plus but not required.

Responsibilities

  • Nurture, grow, and manage the membership collective
  • Engage in marketing, customer success, event management, and community building
  • Work closely with members and external partners and experts managing events
  • Share information, gather feedback, update social and online content, and answer questions

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork

About the company

Aspect43 logo

Aspect43

  • Market Research
  • 1–10
Aspect43 is a Strategy and Analyst firm supporting enterprise technologies, high-growth startups, and investors across all areas of B2B SaaS with a specialty in using customer voice and market data to achieve cross-functional, strategic alignment for user retention and revenue growth. Recognized for its focus on HRTech, WorkTech, and the Future of Work, Aspect43 provides analyst and advisory services to a diverse clientele including investors, tech companies, and service providers globally. Their expertise encompasses market intelligence, strategic planning, product marketing, and M&A support, making them a valuable partner for organizations looking to improve their go-to-market strategies and market alignment.

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Job description

Company Description

We believe the time for buzzwords and confusing marketing speak is done.

Work needs to change and technology will either speed it up or slow it down.  

We are not a typical analyst firm - we designed ourselves to operate differently - pushing boundaries to improve work with tech companies that want to do the same.   

Our goal is to democratize the access to information - making it free for hr professionals, companies and consultants that are trying to better understand the why and how of work technology - not just hear who they should buy.    

Our fully remote team supports tech companies, investors, events and service providers from around the world through our three divisions - research, strategy & membership.  This role will be key in developing the membership team and work closely with the CEO and other team members cross functionally. 

This could be a part time or full time role for the right person.  

Job Description

A key part of our business is our membership collective and we are really looking for someone to help nurture, grow, manage and be as passionate about our members as we are! 

This is a key role for us and we need someone who loves to do a little bit of everything - marketing, customer success, event management, community building - and knows that consistency is key for great member experiences. 

You will have the chance to work hand in hand with our members and our external partners and experts managing events, sharing information, gathering feedback, updating the social and online content, answering questions, etc.  No sales or quota of any type is required in this role.  

Even more exciting... you get to help design the job around what you are most passionate about and what your skills and strengths are!   The seniority and role will vary based on who we find as the right addition to our team.

Qualifications

  • Be a kind human
  • Access to reliable internet

Experience in a customer success, project management, social/online community or supporting marketing or sales teams within HR Tech a plus but not required. 

Additional Information

All applications will be reviewed by our CEO in confidence for this role.   Please include salary requirements 

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