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CAT Claims Manager

Role overview

Qualifications

  • Bachelor’s degree in a related field required
  • Minimum of 5 years of claims experience
  • Must possess and maintain Adjuster’s Licenses in all states Frontline does business within 90 days of employment
  • Must be able to travel via commercial or personal transportation to CAT sites as needed

Responsibilities

  • Management of claims adjusters to ensure timely and effective handling of catastrophe claims
  • Ensure claims are handled in accordance with coverage and applicable procedures, laws, and regulations
  • Oversee a team of claim handlers and provide regular feedback on performance and goals
  • Maintain effective communication with departments including Underwriting, Sales, and Information Technology

Key facts

Other skills

  • Team Management
  • Communication
  • Problem Solving
  • Social Skills

About the company

Frontline Insurance logo

Frontline Insurance

Insurance

At Frontline Insurance, we’re more than an insurance company. We’re your partner in protecting what matters most in your life. We bring peace of mind to your home, liability and property insurance needs by listening, understanding and responding with reliable, competitively priced insurance policies and individual attention. We provide coverage and a level of service that’s above and beyond the expected. And if you experience a loss, we work as a partner to make you whole again, resolving your concerns, as well as your claims.Frontline Insurance is a group of independent insurance companies serving coastal homeowners throughout the Southeast United States in Florida, Georgia, Alabama, North Carolina, and South Carolina. We offer homeowners a financially stable, proven insurance company with a record of superior claims service. Our partnership, experienced insurance agents and willingness to go the extra mile ease the burden that comes with experiencing a loss – and make your search for quality homeowners insurance at competitive rates simple and straightforward.

Company details

Company typeSME
IndustryInsurance
Company size201 - 500

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Job description

At Frontline Insurance, we are on a mission to Make Things Better, and our Catastrophe (CAT) Claims Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.


What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Catastrophe (CAT) Claims Manager, where you can make a meaningful impact and grow your career, your next adventure starts here!


Our Catastrophe (CAT) Claims Managers enjoy robust benefits:

  • Full Time Remote Position!
  • Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
  • Financial Security: 401k Retirement Plan with a generous match.
  • Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.


What you can expect as a Catastrophe (CAT) Claims Manager:

  • Responsible for management of claims adjusters to ensure that catastrophe claims are handled in a timely and effective manner.
  • Ensure that claims are handled in accordance with the available coverage and that applicable procedures, laws and regulations are followed.
  • Oversee a team of claim handlers and provide feedback to team members on a regular basis regarding the status of their goals and performance.
  • Participate in the development and monitoring of Frontline’s catastrophe claim operations
  • Maintain effective communication with other departments including Underwriting, Sales and Information Technology.


What we are looking for as a Catastrophe (CAT) Claims Manager:

  • Bachelor’s degree in a related field required
  • Minimum of 5 years of claims experience
  • Must possess and maintain Adjuster’s Licenses in all states Frontline does business within 90 days of employment
  • Must be able to travel via commercial or personal transportation to CAT sites, as need, to support and/or manage the catastrophe response, within their area of responsibility.


Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.


Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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