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Field Adjuster - South Carolina Territory

Role overview

Qualifications

  • High school diploma or equivalent; some college preferred
  • Minimum 2 years field experience with an insurance carrier
  • Proficient in Xactimate
  • Strong communication and organizational skills

Responsibilities

  • Provide professional and responsive customer service to insureds
  • Review and adjust first-party claims within assigned authority limits
  • Conduct basic claim investigations at both the desk and field levels
  • Document claim activity and potential subrogation

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Organizational Skills
  • Computer Literacy
  • Problem Solving

About the company

Frontline Insurance logo

Frontline Insurance

Insurance

At Frontline Insurance, we’re more than an insurance company. We’re your partner in protecting what matters most in your life. We bring peace of mind to your home, liability and property insurance needs by listening, understanding and responding with reliable, competitively priced insurance policies and individual attention. We provide coverage and a level of service that’s above and beyond the expected. And if you experience a loss, we work as a partner to make you whole again, resolving your concerns, as well as your claims.Frontline Insurance is a group of independent insurance companies serving coastal homeowners throughout the Southeast United States in Florida, Georgia, Alabama, North Carolina, and South Carolina. We offer homeowners a financially stable, proven insurance company with a record of superior claims service. Our partnership, experienced insurance agents and willingness to go the extra mile ease the burden that comes with experiencing a loss – and make your search for quality homeowners insurance at competitive rates simple and straightforward.

Company details

Company typeSME
IndustryInsurance
Company size201 - 500

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Job description

At Frontline Insurance, we are on a mission to Make Things Better, and our Field Adjuster plays a pivotal role in achieving this vision.  We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. 


What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Territory Personal Lines Underwriter, where you can make a meaningful impact and grow your career, your next adventure starts here!



Our Field Adjuster enjoys robust benefits:

  • Remote work schedule! 
  • Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
  • Financial Security: 401k Retirement Plan with a generous 9% match
  • Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. 


What you can expect as a Field Adjuster: 

  • Provide professional and responsive customer service to insureds.
  • Review and adjust first-party claims within assigned authority limits.
  • Research policy coverage forms for claim settlement or denial.
  • Conduct basic claim investigations at both the desk and field levels, including coverage, cause, and damages.
  • Contact insured(s) to schedule inspection of damaged property, travel to affected property, and conduct such inspections in a timely manner.
  • Fully inspect, photograph, sketch and scope all damaged and undamaged areas of the insured property.
  • Determine the total value of the claim.
  • Utilize several software programs throughout the day to determine the parameters of the loss.
  • Establish claim reserves according to guidelines. 
  • Provide verbal and written customer service. 
  • Document claim activity and potential subrogation. 
  • Participate in training and claim roundtables. 
  • Prepare basic claim correspondence (reservation of rights, denial letters). 
  • Assist with catastrophe operations as required, including, but not limited to working extra hours or deploying to affected areas to help policyholders.
  • Assist with special projects or tasks as required.


What we are looking for as a Field Adjuster: 

    • High school diploma or equivalent; some college preferred. 
      • Minimum 2 years field experience with an insurance carrier.
      • Proficient in Xactimate.
      • Strong communication and organizational skills. 
      • Basic computer proficiency. 
      • Ability to read and comprehend instructions and correspondence. 
      • Must maintain required licenses.


Why work for Frontline Insurance? 

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values:Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive. 


Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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