Logo for Elite Virtual Call Center

Customer Service Representative

Role overview

Qualifications

  • Sincere desire to assist the customer
  • Tech savvy and avid computer user
  • Ability to multi-task and navigate multiple systems
  • High school diploma or equivalent experience

Responsibilities

  • Communicate with a friendly tone and professional demeanor
  • Maintain a quiet, uninterrupted workspace
  • Organize desk area
  • Assist customers with inquiries and support

Key facts

Hard skills

Other skills

  • Customer Service
  • Computer Literacy
  • Multitasking
  • Communication
  • Professionalism
  • Organizational Skills
  • Time Management

About the company

Elite Virtual Call Center logo

Elite Virtual Call Center

Customer Experience & Contact Centers

Are you looking for a flexible gig you can do from home? We are always looking for friendly and attentive independent contractors to join our network of remote customer service representatives. Get a head start and begin your application today to get early access to apply directly to opportunities as soon as they become available. We’re looking for friendly and self-motivated individuals to join our team of agents working from their homes located across the U.S. We pride ourselves in hiring talented individuals from all walks of life with varying backgrounds. Become a work-at-home independent contractor for Elite Virtual Call Center.

Company details

IndustryCustomer Experience & Contact Centers
Company size51 - 200

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Job description

This is a remote position.

Are you looking for a flexible gig you can do from home? We are always looking for friendly and attentive independent contractors to join our network of remote customer service representatives. Get a head start and begin your application today to get early access to apply directly to opportunities as soon as they become available. We’re looking for friendly and self-motivated individuals to join our team of agents working from their homes located across the U.S. We pride ourselves in hiring talented individuals from all walks of life with varying backgrounds. Become a work-at-home independent contractor for Elite Virtual Call Center.

Contractual Relationship: The relationship between you and Elite Virtual Call Center is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Elite Virtual Call Center will not be responsible for withholding taxes on your earnings while contracted with Elite Virtual Call Center. When you receive your contract, you will be asked to agree to have no claim against Elite Virtual Call Center hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.

Below is a list of states we are currently sourcing in:

Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wyoming.

*If your state is not listed, we are not actively sourcing from that state right now. This includes the District of Columbia.



Requirements

  • Sincere desire to assist the customer
  • Tech savvy and avid computer user
  • Ability to multi-task and navigate multiple systems
  • Communicate with a friendly tone and professional demeanor
  • Quiet, uninterrupted space
  • Organized desk area
  • High school diploma or equivalent experience
  • 1+ year of work from home customer experience
  • Must be 18 years or older
  • Must be able to pass background check 
Technology Requirements: 

​
  • Personal computer (No tablet, No Chromebook, No MAC)
  • Broadband internet connection, recommended at least 10 MBPS
  • Wired internet connection (no wifi or mobile internet)
  • Windows 10 or Windows 11 operating system
  • USB headset with microphone
  • Anti-malware solution with current definitions (15 days)
  • Active firewall
​

Benefits

  • Set Your Own Hours
  • Be Your Own Boss
  • Work From Home

Pay $10 - $19 / hour

Schedule:

  • When you join Elite Virtual Call Center, you work when it's convenient for you.
  • Our contract hours range from 20 to 40+ hours per week. Flexible schedule opportunities - you create your own schedule!
  • Program hours of operation will vary by client. Create your own schedule by selecting the available hours that are convenient for you.
  • You can schedule time in a little as 30-minute increments giving you a ton of flexibility!



Salary: $10 - $19 / hour

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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