Nederlandstalige Stage CRM

Supporting the CRM team in the creation and optimization of content for campaigns (emails, letters, and other communication materials); 

Assisting in the planning and execution of CRM campaigns that guide customers through different stages of their journey; 

Supporting stores by managing and following up on CRM-related tickets and inquiries; 

Listening to customer calls at the call center to better understand customer needs, experiences, and expectations; 

Collaborating with internal teams such as marketing, digital, and retail to ensure consistent communication across all channels; 

Participating in day-to-day CRM activities and learning about customer segmentation, targeting, and personalization. 

An internship allowance of €400 gross per month (based on a 40-hour week); 

The opportunity to work for a purpose-driven organization where you can truly make a difference in people’s lives; 

An internship at the world’s largest hearing care retailer; 

A modern, sustainable, and inspiring office in Utrecht on the 18th floor, offering stunning views over the city; 

A smart working policy, allowing you to work from home a few days per week for a healthy work-life balance; 

An internship at an international, inspiring company with great career opportunities; 

A delicious, free daily lunch with organic products (no need to make peanut butter sandwiches in the morning!); 

A HBO (bachelor’s level) student in marketing, design, or a related field; 

Looking for a hands-on internship of at least 32 hours per week for a minimum of 4 months; 

Fluent in Dutch (spoken and written) and English (C1/C2 level); 

Interested in CRM, customer engagement, and content creation; 

Detail-oriented, creative, and eager to learn about how to build effective customer journeys;