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Senior Network Operations Engineer- night shift

Role overview

Qualifications

  • Bachelor's degree in computer science or equivalent
  • Relevant hands-on experience operating and supporting large-scale network environments
  • Excellent communication, stakeholder management, and customer service skills
  • Strong expertise in IP networking, routing, and switching; CCNA, JNCIA, or equivalent certifications are desirable

Responsibilities

  • Monitoring and maintaining network infrastructure to ensure optimal performance, reliability, and security across all systems and components
  • Troubleshooting complex network issues and coordinating resolution efforts to minimize downtime and service disruptions
  • Leading and supporting the resolution of critical technical incidents effectively and efficiently
  • Designing, developing, and maintaining alerts, runbooks, dashboards, and monitoring solutions

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Customer Service

About the company

Akamai Technologies logo

Akamai Technologies

Cloud Computing & Infrastructure (IaaS/PaaS)

At Akamai, we make life better for billions of people, billions of times a day. Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online. Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Want to power and protect life online, by solving the toughest challenges? Be part of an amazing team. Let’s connect: LinkedIn: https://www.linkedin.com/company/akamai-technologies Twitter: https://twitter.com/Akamai Blog: https://www.akamai.com/blog

Company details

Company typeXLarge
IndustryCloud Computing & Infrastructure (IaaS/PaaS)
Company size5001 - 10000

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Job description

Do you have a passion for network engineering technologies?

Are you looking for the freedom to innovate and help shape the next generation of the network?

Join our Network Operations Engineering team!

Our operations team is responsible for maintaining the reliability, performance, and availability of large-scale network infrastructure. Work night shift 18:00 - 2:00.

Partner with the best

A Senior Network Operations Engineer joins a skilled 24x7 team ensuring reliability, performance, and availability of large-scale network infrastructure. Collaboration with cross-functional teams supports CDN and cloud compute platforms while driving improvements in network observability and operational excellence.

As a Senior Network Operations Engineer you will be responsible for:

  • Monitoring and maintaining network infrastructure to ensure optimal performance, reliability, and security across all systems and components.
  • Troubleshooting complex network issues and coordinating resolution efforts to minimize downtime and service disruptions.
  • Leading and supporting the resolution of critical technical incidents effectively and efficiently to ensure optimal outcomes.
  • Providing expertise during incident response and conducting operational reviews to ensure thorough analysis and effective resolution.
  • Designing, developing, and maintaining alerts, runbooks, dashboards, and monitoring solutions to enhance fault detection and operational visibility effectively.
  • Developing and maintaining operational tools, automation, and technical documentation to support extensive network infrastructure effectively and efficiently.

Do what you love

To be successful in this role you will:

  • Have a bachelor's degree in computer science or equivalent.
  • Have relevant hands-on experience operating and supporting large-scale network environments.
  • Have excellent communication, stakeholder management, and customer service skills.
  • Possess strong expertise in IP networking, routing, and switching; CCNA, JNCIA, or equivalent certifications are desirable.
  • Have experience operating and troubleshooting service provider networks and Internet routing protocols, including BGP, IS-IS, OSPF, and MPLS.
  • Have experience writing, modifying, and troubleshooting SQL queries.

About us

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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