Logo for KASIKORN Business-Technology Group [KBTG]

Advanced Application Support Engineer (KSO3X)

Role overview

Qualifications

  • At least 2 years’ experience in JAVA software development or other programming languages
  • Bachelor Degree in Computer Engineer, Computer Science, IT or other related fields
  • Experience in web application development, Unix environments, mobile application development, information retrieval, networking, developing large-scale software system, version control system, and/or security software development

Responsibilities

  • Resolve IT application-related incidents, service requests and problems in a timely and efficient manner
  • Employ appropriate application maintenance, support and incident management processes and procedures
  • Coordinate with teams to resolve all complex application and system issues
  • Supervise all alerts related to application and system procedures and provide services proactively

About the company

KASIKORN Business-Technology Group [KBTG] logo

KASIKORN Business-Technology Group [KBTG]

IT Services & IT Consulting

KBTG [KASIKORN Business-Technology Group] strives to be the best tech organization in Southeast Asia. The company branched off from KASIKORNBANK (KBank), one of Thailand’s leading commercial banks, to focus on digital business innovation. We are the driving force behind KBank’s success as well as their navigator exploring the digital world beyond Thailand.PIONEER FOR THE BETTERThe future of banking and beyond - Other than managing its IT infrastructure and building a strong fortress for KBank, KBTG is determined to revolutionize your financial experiences. We never cease to develop and innovate financial technologies on top of our “Customer First” mindset, utilizing our expertise in FinTech, combined with the new generation’s outside-the-box thinking.Our vision - to become the future of digital banking, empowering customers in every step of their life in every ecosystem with the ability to access and perform all financial related services easily, quickly, and securely.

Company details

Company typeLarge
IndustryIT Services & IT Consulting
Company size1001 - 5000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

 

"Work Where Wow, Happens Every Day"

Become Our: Advanced Application Support Engineer

Why You’ll Love Being Part of Our Team:

Join KBTG – where innovation drives impact! With a purposeful mission, collaborative spirit, and a positive attitude, we create fintech solutions that empower. Be part of the future!

How You’ll Make an Impact:

  • Working knowledge of SQL Databases & basic network configuration.

  • Working Knowledge of IT Hardware and Software.

  • Resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements.

  • Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents.

  • Coordinate with teams and resolve all complex application and system issues.

  • Design and maintain expertise in flow of application process and systems related to company.

  • Supervise all alerts related to application and system procedures and provide services proactively.

What Will Set You Up for Success:

  • At least 2 years’ experience in JAVA software development or other programing languages

  • Bachelor Degree in Computer Engineer, Computer Science, IT or other related fields.

  • Experience working with one or more from the following; web application development, Unix environments, mobile application development, information retrieval, networking, developing large-scale software system, version control system, and/or security software development

  • Drive practically with passion.

  • Innovate to beat the best and adaptable to change.

  • Strong teamwork and open communication.

  • Proactive, resilient, and optimistic mindset.

  • Given the specialized nature of this role, only candidates with relevant expertise and proven domain knowledge will be considered.

Embracing IDEA (Inclusion, Diversity, Equity, and Accessibility):

At KBTG, diversity fuels innovation.  We embrace different perspectives, foster an inclusive culture, and create opportunities for growth. Be yourself, make an impact, and grow with us. Join us.

Rewards That Go Beyond the Paycheck:

  • Hybrid Working – Balance office collaboration and remote flexibility.

  • Competitive Provident Fund – Secure your future with high contributions.

  • Financial Wellness – Expert support and tools for managing finances, including home loans.

  • Comprehensive Health Coverage – Enjoy peace of mind with top-tier health insurance and annual health check-ups for you, your spouse, and your children.

  • Flexible Benefits – Customize your perks with generous policies, including support for work-from-home equipment, wellness, and more.

  • Wellness & Comfort – Recharge in our Nap Room, enjoy occasional massages, and access mental wellness support via Occa.

  • Business Travel & Commuting Support – Enjoy Grab for Business rides and other travel perks for professional journey with ease and convenience.

  • Continuous Learning – Access Udemy, Coursera, and top training programs.

  • K Point Reward – Earn points and enjoy exciting rewards as you grow with us.


The duties and responsibilities outlined above are subject to change in accordance with project demands and business needs

Privacy Notice: https://www.kbtg.tech/th/privacy-policy)

 

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Technical Support Engineer Related jobs

Other jobs at KASIKORN Business-Technology Group [KBTG]

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.