Contract-based: Heat Pump Water Heater Trainer for Municipal Facilities Staff

This is a remote position.

About Us:

ID360 is a rapidly growing resilience and energy consulting firm committed to advancing smart building practices and energy efficiency. As part of our mission, we are seeking one or more experienced Heat Pump Water Heater (HPWH) Trainers for Municipal Facilities Staff on a contract basis position. This role will focus on training professionals on the maintenance and operations of heat pump equipment for public buildings.

Contract Opportunity:

We are seeking one or more experienced Heat Pump Water Heater to design and deliver hands-on, practical training for municipal facilities staff across the Bay Area. This is a contract-based engagement ideal for a seasoned Heat Pump Water Heater professional who is knowledgeable about heat pump technology and is comfortable training others virtually and in-person.

Facilities teams need practical, real-world knowledge to confidently operate and maintain modern heat pump systems and you’ll play a training role in building that capacity.

• Location: Primarily virtual role with a limited in-person training delivery in the Bay Area
  
• Compensation: Competitive hourly
  

Requirements

• Designing curriculum tailored to the needs of facilities staff working in public buildings such as libraries, community centers, office buildings, and public safety facilities
  
• Delivering engaging training sessions that build real operational confidence—not just theoretical knowledge
  
• Covering topics such as day-to-day operations, preventative maintenance, controls integration, load management, and key differences from conventional gas-based systems
  
• Adapting content to the specific equipment and systems participants work with
  
• Supporting participants in troubleshooting common issues and understanding when to escalate
  

• Experience with Municipal & Public Sector Facilities - Direct experience working in or with government-owned buildings is a significant asset. Ideal candidates have:
  
• Performed work in municipal facilities such as office buildings, libraries, recreation centers, fire stations, or other public buildings
  
• Collaborated with local government agencies, cities, counties, school districts, or special districts (e.g., water, wastewater, or transit agencies)
  
• Experience specifically with Bay Area jurisdictions is highly valued, though not required
  
• Training & Communication Skills- Comfortable designing instructional content and leading sessions for working professionals, including:
  
• Developing training materials (slide decks, job aids, hands-on exercises) that translate complex technical content into clear, actionable guidance
  
• Facilitating group training sessions in a way that engages participants and invites questions
  
• Beyond equipment familiarity, strong candidates will demonstrate a solid understanding of how heat pump water heating systems differ from conventional gas or electric resistance systems, including:
  
• Load shifting and demand management strategies
  
• System sizing and performance considerations (e.g., climate, usage patterns)
  
• Controls integration and commissioning best practices
  
• Maintenance requirements and common troubleshooting scenarios
  
• Energy efficiency and decarbonization benefits