Salesforce CTO

SALESFORCE CTO
Project: Salesforce Center of Excellence (COE) Stand-Up
Engagement Model: Outcome-based advisory services (non-configuration heavy)
Duration: 1-year contract with potential extension
Work Location: Primarily virtual
Hours: Standard business hours (8:30am–5:30pm)
Experience: 10+ Years
Preferred: CTA, Application Architect, System Architect, Multi-cloud Certifications

Role Overview
The Salesforce CTO will act as the strategic architecture authority for NYS ITS' Salesforce ecosystem. This role provides executive-level advisory oversight, architecture guardrails, governance frameworks, and platform standardization across agencies.
This role is strategic, not hands-on configuration heavy.

Core Responsibilities
• Advise on Salesforce organizational structure and governance model
• Define enterprise data architecture and reusable data models
• Establish architecture guardrails and reusable design patterns
• Develop security accreditation framework for ATO process
• Define platform ATO baseline controls
• Create inheritance models for application-level security
• Establish continuous compliance monitoring frameworks
• Define coding standards and review guidelines
• Develop prioritized Salesforce roadmap


Provide prototype/demos for:
• Licensing & Permitting
• Benefit Management
• Investigative Case Management
• OmniChannel Contact Centers

Advise on DevOps maturity strategy including:
• CI/CD documentation
• Identity management integration
• RBAC design
• Deployment governance
• Provisioning templates
• Provide architecture review and risk assessment feedback
• Define config vs code rubric
• Recommend alternative architecture approaches
• Guide COE establishment and governance maturity

Required Experience
• 10+ years managing Salesforce platforms
• 5+ years leading multi-cloud programs
• 5+ years architecture governance and design patterns
• 5+ years lifecycle governance and demand intake
• 3+ years hands-on admin experience
• Experience designing reusable enterprise components