Senior Applications Analyst - Sunquest (Clinisys)

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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Onsite: Georgia candidates with once-a-week work from home day

Remote: Candidates from the following states will qualify for remote opportunity - Alabama, Florida, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Wisconsin, Ohio or Missouri

Experience

• 3+ years of Applications analyst experience with Sunquest (Clinisys) application
• Experience in leading complex projects from inception to completion with minimal supervision

Preferred Qualifications

• Experience in Beaker Anatomic or Clinical Pathology a plus
• Experience in a healthcare setting

Education

• College degree in operationally related area or equivalent experience

Certification Summary

• Beaker Anatomic or Clinical Pathology certification a plus, but not required

Knowledge, Skills, and Abilities

• Applications analyst experience in Sunquest/Clinisys application
• Proven strong oral and written communication skills with a diverse population
• Proven organizational, problem-solving, analytical, and time management skills
• Strong interpersonal skills to interact positively and productively with teams across organizational lines
• Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements
• Flexibility to manage multiple initiatives and shift priorities based on business needs
• Ability to perform job duties independently with minimal supervision and assist other team members in leading complex projects from inception to completion

Job Responsibilities

• System Administration and Maintenance 

• Installation and Configuration: Set up, configure, and customize the LIS software to match the specific workflows of the lab. Test Build: Proficiency in Sunquest Laboratory application test and reflex build including Reference Lab build Regular Maintenance: Perform system backups, installing software updates, and managing server uptime. Ensure application redundancy with functional Disaster Recovery(DR) system. System Monitoring: Daily, weekly and monthly system checks are performed to maintain the integrity of patient data, test results and quality control metrics. Security and Compliance: Ensure the system follows strict healthcare regulations like HIPAA, CLIA, and CAP by managing user permissions, audit trails, and data encryption. 

•  Integration and Workflow Management

• Instrument Interfacing: implement instrument/middleware connectivity to enable lab analyzers to send test results directly into the LIS, reducing manual entry errors. EHR Integration: Manage the data exchange between the LIS and EPIC EMR. Rules-Based Automation: implementation of application software to provide lab test ordering and resulting capability. Positive patient identification implemented for use by Lab phlebotomy team

• Data Analysis and Reporting

• Business Intelligence:  Adhoc Crystal report creation for Key Performance Indicators (KPIs). Billing Integration: Ensure that test billing charges are accurately captured in LIS and transmitted to the downstream billing application for reimbursement. 

•  Support and Training

• Support: Provide 24-hour on-call scheduled support for seven days every 5th week for critical system issues and help lab staff to resolve technical workflow application issues/errors. Staff Training: Train lab staff on how to use the LIS efficiently. 

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

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