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Field Claims Sr. Representative

Role overview

Qualifications

  • Bachelor's or Graduate Studies in Business, Art, Art History, Fashion, Interior Design or related field desired
  • Experience in leadership and/or project management
  • Knowledge of the insurance industry or high-end property fields such as interior design, art, or fashion
  • Excellent written and verbal communication skills

Responsibilities

  • Conduct pre-loss and post-loss assessments and inventory
  • Compile inventory lists, photos, and conduct in-depth client interviews
  • Work with various vendors and manage mitigation efforts on claims
  • Exemplify professionalism and maintain strong organizational skills

Key facts

  • Remote from: Texas (USA)
  • Full time
  • Senior (5-10 years)
  • English

Other skills

  • Leadership
  • Detail Oriented
  • Problem Solving
  • Communication
  • Organizational Skills
  • Microsoft Office
  • Microsoft Outlook
  • Computer Literacy

About the company

Solera logo

Solera

Computer Software / SaaS

Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, cap hpi, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop-shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 280,000 global customers and partners in 120+ countries. For more information, visit www.solera.com.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size5001 - 10000

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Job description

Field Claims Representative


Who We Are?

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.  For more information, please visit solera.com

The Role
Project Managers are sent to client’s homes for pre-loss assessments & inventory, post-loss assessment & inventory, collections cataloguing, reconstruction post loss including compiling inventory lists, photos, and in-depth client interviews. PMs work with vendors of all varieties and often QB all mitigation efforts on a claim.


What You’ll Do

  • This person should have experience in leadership and/or project management.
  • Knowledge in the insurance industry and/or collectible genres, as evidenced by education and career experience in a field such as insurance, interior design, art conservation, exhibition or curatorship, antiques, couture fashion or other fine articles of personal property is helpful.
  • The successful candidate will exemplify professionalism, have excellent communication skills, and be a team player.
  • Person must be extremely detail-oriented and possess excellent problem solving and leadership skills.
  • This position often requires travel and extreme professionalism within the high net worth realm of claims.
  • Strong organizational skills are a must!
  • Experience working in the insurance industry or around a high-end property industry such as interior design, art, or fashion and/or equivalent education in the relevant areas.
  • Strong attention to detail, with knowledge of property insurance, fine arts, antiques, high end furniture, fine textiles and rugs, and designer or couture clothing.
  • Bachelors or Graduate Studies in Business, Art, Art History, Fashion, Interior Design or related field desired.
  • Excellent written and verbal communication skills.
  • Excellent MS Office, Outlook, and computer skills.
  • Ability to travel 30 – 60%, both local and overnight, sometimes with very short notice.
  • Valid driver’s license.
  • Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard.
  • Ability to remain alert and focused during the work day.
  • All other related and/or additional responsibilities that may be required or assigned.

EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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