20four7VA
Outsourcing & Offshoring
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20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing business services company is seeking an Outbound Appointment Setter to generate qualified appointments for its payroll solutions division.
This role is responsible for making outbound calls to business owners using company-provided lead lists to introduce alternative payroll software solutions and schedule appointments for the sales team. The ideal candidate is comfortable making a high volume of outbound calls, following proven sales scripts, and professionally representing the company's services.
The company will provide lead lists, Salesforce CRM access, and call scripting. Success in this role is measured by outbound activity, quality conversations, and qualified appointments booked.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Make outbound calls to prospective business clients
Introduce payroll software solutions and services
Qualify prospects using provided criteria
Schedule appointments for the sales team
Maintain daily outbound call goals
Update Salesforce after every interaction
Document call outcomes and notes
Maintain accurate prospect records
Track appointment activity and follow-up tasks
Utilize company-provided call scripts
Handle basic objections professionally
Confirm scheduled meetings
Communicate appointment details to the sales team
Maintain organized prospect pipelines
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Confident and professional phone presence
Comfortable making high volumes of outbound calls
Strong communication and relationship-building skills
Organized and detail-oriented
Self-motivated and results-driven
Comfortable following established sales processes
Salesforce
Microsoft Office
Google Workspace
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
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