SolutionCX
Outsourcing & Offshoring
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This is a remote position.
Key Responsibilities:
●Serve as the primary point of contact for customers throughout the project lifecycle, providing regular updates on project status.
●Develop and maintain project schedules, ensuring milestones are met on time and within budget.
●Collaborate with installation departments to move projects efficiently through each stage.
●Communicate effectively with external partners, including subcontractors, utility companies, and city inspectors.
●Monitor project progress, proactively identifying and resolving issues that could impact timelines or quality.
●Maintain accurate project records, documentation, and reporting in company CRM and project management software.
●Conduct project closeout processes, ensuring all necessary documentation and approvals are finalized.
●Continuously seek process improvements to enhance project workflows and customer satisfaction.
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