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Director, Clinical Training

Role overview

Qualifications

  • Bachelor’s degree in related field or equivalent experience
  • 7+ years of training experience, preferably in a managed care or insurance environment
  • Familiarity with computer based training tools and technology based training platforms
  • Knowledge of training methodologies and adult learning styles

Responsibilities

  • Direct and oversee all training activities, including training assessment and evaluation
  • Partner with subject matter experts to develop relevant training programs
  • Conduct gap analysis to identify organization effectiveness issues
  • Analyze and evaluate training effectiveness and ROI and provide reports to management

Key facts

Other skills

  • Training And Development
  • Collaboration
  • Communication

About the company

Centene Corporation logo

Centene Corporation

Health Insurance (Payers)

Centene Corporation provides high-quality healthcare services to members in all 50 states. Since its founding in 1984, Centene has worked to transform the health of communities, one person at a time. Centene is the largest Medicaid managed care organization in the country and provides a portfolio of services to government sponsored healthcare programs. Centene believes that healthcare is best delivered locally. Our local health plans offer a range of health insurance solutions with a focus on providing accessible care to uninsured and under-insured individuals. Many receive benefits provided under Medicaid, including the State Children's Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs, and Medicare (Special Needs Plans). Centene also contracts with other healthcare and commercial organizations to provide specialty services including behavioral health management, care management software, dental benefits management, in-home health services, life and health management, managed vision, pharmacy benefits management, specialty pharmacy and telehealth services. Centene’s hiring practices reflect the composition of the members and communities we serve, allowing us to deliver quality, culturally sensitive healthcare to millions of members. Centene employees help change the world of healthcare and transform our communities. To learn more about career opportunities with Centene, visit: https://jobs.centene.com/

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Direct and oversee all training activities, including training assessment and evaluation, material development, and training facilitation. Partner with subject matter experts to develop relevant training programs that may utilize different instructional practices. Lead the development and implementation of appropriate training curriculum across the business unit. Conduct trainings as applicable.
  • Develop specific learning and development initiatives to blend technical, business and cultural responsibilities by focusing on succession planning, career development and performance management
  • Conduct gap analysis in an effort to identify organization effectiveness issues. Make recommendations for improvement through the use of specific training and development programs
  • Confer with appropriate management and staff to gain knowledge of work situations, processes, regulations, business initiatives and technologies in order to develop appropriate training programs/materials
  • Oversee and coordinate training efforts to meet training demands
  • Collaborate with Human Resources to assist with the delivery of New Employee Orientation, on-boarding training and employee development
  • Oversee online interactive training initiatives from development to facilitation
  • Analyze and evaluate training effectiveness and ROI and provide reports and recommendations to management
  • Identify and implement cost savings while maintaining effective training programs
  • Oversee the auditing of team results, identify gaps in training and implement improvements in training programs
  • Determine appropriateness of contracting with outside vendors to accomplish the organization’s training goals and objectives
  • Develop comprehensive training calendar for internal offering and maintain a library of external resources
  • Ability to travel

Education/Experience: Bachelor’s degree in related field or equivalent experience. 7+ years of training experience, preferably in a managed care or insurance environment. Familiarity with computer based training tools and other technology based training platforms. Knowledge of training methodologies, adult learning styles, and evaluative methodologies in measuring impact on organization and ROI of training expenditures.

Highly Preferred:
Current licensure as an RN, LPN, Social Worker, or other licensed clinical healthcare professional.

Pay Range: $118,400.00 - $219,000.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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