Data Entry Operator / Entry Level (Remote)

General Description

Salary Disclosure:
Hourly Range: $12.60 - $20.48
Pay Grade: N25Non-exempt position
Pay rates are based on education, skill, experience level and internal equity.
New Hires are generally brought in from minimum to midpoint of pay range.

Current Pasco County Employees: Please refer to the Personnel Policy & Procedure Manual for starting salary information.

Department: Utilities Customer & information Services

Location: Dade City, Land O' Lakes, New Port Richey & Wesley Chapel

General Description: Extensive payment processing and payment related functions, and prepares daily deposit and spreadsheets to be provided to Finance.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During and emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

Essential Job Functions

Sorts mail, separating out utility payments, solid waste, bank checks, returned mail, and miscellaneous items. Opens any unopened mail, using a mail opener machine. Prepares and processes payments through Aperta and those needing to be hand-keyed (manual posting). Remits all payments and prepares deposit to be sent to the bank daily. Balances daily reports and researches any discrepancies. Prepares daily spreadsheet and provides the information to Finance. Processes Electronic Funds Transfer (EFT) requests by entering valid information into CIS. Processes returned check payments, received from Finance, and adds associated fees to the customer's account. Pulls in files (Checkfree, Metavante, Online Resources, and EFT) for payments to be uploaded into CIS. Performs related work, as needed.

Knowledge, Skills and Abilities

• Knowledge of standard office methods and procedures.
• Knowledge of County departments, operations, and regulations.
• Ability to understand, interpret, and analyze data.
• Ability to maintain records/files accurately and legibly, prepare reports, and correspondence.
• Ability to meet and deal with the public effectively.
• Ability to establish and maintain effective working relationships with employees and the public.
• Ability to communicate effectively via telephone, in person, in writing, and online.
• Ability to make decisions and work without close supervision.
• Ability to operate a personal computer and other office equipment.
• Ability to establish and maintain files accurately and legibly.
• Ability to follow complex oral and written instructions.
• Ability to assign work and direct the activities of the data staff, as needed.

Minimum Requirements

PHYSICAL SKILLS: Ability to communicate effectively using verbal, written and visual communication. Ability to read small printed words and numbers rapidly and accurately.

EDUCATION, TRAINING AND EXPERIENCE: Graduation from high school or possession of an acceptable equivalency diploma. One (1) year of paid personal computer experience.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.

ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.