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Remote Customer Service Agent

Role overview

Qualifications

  • Must be at least 18 years of age and authorized to work within the US
  • Effective communication skills with clients
  • Strong sales background a plus
  • Personal travel experience a huge plus, but not required

Responsibilities

  • Research, create, and execute exceptional itineraries for clients
  • Complete ongoing training to earn and maintain certification to book travel
  • Attend ongoing webinars with vendors and suppliers for destination specialization
  • Book travel needs including airline, car rental, hotel accommodations, cruise, ticket/event sales

Key facts

Other skills

  • Customer Service
  • Sales
  • Hospitality
  • Communication
  • Problem Solving

About the company

Remotens logo

Remotens

Staffing & Recruiting

Company details

IndustryStaffing & Recruiting

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Job description

We are seeking an outgoing individual for our Destination Appointment Specialist role.

As a Destination Appointment Specialist, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world!

This position is great for anyone who absolutely loves to travel and help others with planning.

  • Roles & Responsibilities
  • Research, Create, and Execute exceptional itineraries for clients
  • Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
  • Complete ongoing training to earn and maintain certification to book travel
  • Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
  • Review budgets, and plan trips according to clients budget constraints
  • Create promotional materials to utilize
  • Monitor restrictions on travel that come and go
  • Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)
  • Effectively communicate with clients pre/post travel
  • Handle issues that may arise during the bookings and/or travel for clients
  • Network with tour operators regarding packages that you can possibly offer to clients
  • Part Time or Full time
  • Requirements
  • Must be at least 18years of age, and be authorized to work within the US.
  • Must be able to effectively communicate with clients (strong sales background a plus)
  • Must have a smartphone with internet access, laptop recommend but not required
  • Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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