Location: Singapore
Job Function: Technology Group
Job Type: Permanent
Req ID: 17319
Recruiter: Yvonne Loh
GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.
Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.
Infrastructure & Cybersecurity Resilience (ICR)
We design, build, and secure the technology foundations that power GIC’s global investment operations. We aim to deliver resilient, scalable, and secure infrastructure that empowers our people and businesses to perform securely, efficiently, and effectively.
What impact can you make in this role?
We are seeking an experienced Windows & Private Cloud Operations Lead to provide technical and operational leadership for our Windows Server and private cloud platforms. This is a senior hands-on Level 3 role responsible for setting technical direction, driving platform reliability and modernisation, and serving as the highest escalation point for the outsourced Level 2 operations team. The role leads a team supported by an AVP and oversees core enterprise infrastructure including Windows Server, Active Directory, hybrid identity, PKI, VMware private cloud, Citrix, and related technologies. Responsibilities include lifecycle management, major upgrades and migrations, operational governance, resilience, security, automation, and continuous service improvement within a regulated financial environment. The position carries accountability for major incidents, on-call support, and after-hours maintenance oversight.
- Lead Windows & Private Cloud operations, defining technical standards, operational roadmaps, and platform strategy.
- Serve as the senior L3 escalation point for complex incidents and problem management.
- Own enterprise platforms including Windows Server, Active Directory, Entra ID, PKI, SCCM/MECM, SCOM, VMware, Nutanix/vSAN, Citrix, Failover Clustering, and secure file transfer services.
- Lead Windows Server lifecycle management, upgrades, and migration programmes.
- Direct the outsourced L2 service provider by establishing operational standards, runbooks, knowledge transfer, and service quality expectations.
- Govern ITSM processes, change management, operational KPIs, and service performance.
- Drive patching, backup, disaster recovery, vulnerability remediation, and platform resilience.
- Define identity, privileged access, and Windows security standards in partnership with Cybersecurity and Audit teams.
- Promote automation using PowerShell and Ansible while evaluating new technologies and contributing to infrastructure strategy.
- Mentor and develop the team while collaborating with application, network, security, and infrastructure stakeholders.
What qualifications or skills should you possess in this role?
- Bachelor's degree in Computer Science, Information Technology, or equivalent.
- 10+ years' experience in enterprise Windows Server infrastructure with significant leadership responsibilities.
- Proven experience leading large-scale Windows Server upgrades and migration programmes.
- Deep expertise in Windows Server, Active Directory, Entra ID, PKI, SCCM, SCOM, Failover Clustering, VMware, Nutanix/vSAN, Citrix, and PowerShell.
- Strong experience in backup, disaster recovery, ITSM, ServiceNow, change governance, and operational excellence.
- Experience managing outsourced or managed service providers and acting as the senior technical escalation point.
- Familiarity with automation (Ansible/PowerShell), CIS/NIST security frameworks, and public cloud (AWS/Azure) is advantageous.
Preferred Certifications
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Microsoft Certified: Identity and Access Administrator Associate
- VMware Certified Professional (VCP-DCV)
- Citrix Certified Associate – Virtualization
- ITIL Foundation
Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.
GIC is a Great Place to Work
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. This role will be in our Tampines Office.
GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.
Learn more about our Technology Group here:
https://gic.careers/group/technology-group/
