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Mandarin Interpreter (English-Mandarin)

TWO95 International, Inc

Role overview

Qualifications

  • Fluent in English (reading, speaking, writing)
  • Fluent in Mandarin (reading, speaking, writing)
  • Willing to work night shifts (rotational)
  • Must be located in Malaysia

Responsibilities

  • Support real-time communication between English and Mandarin speakers
  • Interpret live phone conversations covering customer service, healthcare, insurance, government, utilities, travel-related matters, and emergency services
  • Maintain a quiet and secure home workspace
  • Work scheduled rotations including public holidays

Key facts

Hard skills

Real-Time Transport Protocol Insurance Policies Emergency Medical Services Speech Fluency

Other skills

  • Customer Service
  • Governance

About the company

TWO95 International, Inc logo

TWO95 International, Inc

IT Services & IT Consulting

Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

Mandarin Interpreter (English & Mandarin)

📍 Work From Home – Malaysia
📝 12-Month Contract (Renewable)
⏰ Night Shift | Scheduled Rotations

💼 Job Overview

As a Mandarin Interpreter, you will support real-time communication between English and Mandarin speakers. You will interpret live phone conversations covering:

  • Customer service
  • Healthcare & insurance
  • Government & utilities
  • Travel-related matters
  • Emergency services (including 911 calls)

This is a fully remote role requiring a quiet and secure workspace at home.

Working Hours

  • 8 hours/day + 1-hour break
  • 40 hours/week
  • Night shift
  • Start times vary between 8 PM – 12 AM
  • Shift rotation every 3 months
  • 2 rotating off-days weekly
  • Must be able to work on public holidays (24/7 operation)

Requirements

Job Requirements

  • Fluent in English (reading, speaking, writing)
  • Fluent in Mandarin (reading, speaking, writing)
  • Willing to work night shifts (rotational)
  • Quiet & secure home workspace
  • Must be located in Malaysia
  • Own a smartphone (Android 12+ / iOS 15+) or a laptop with updated OS

Benefits

Compensation & Benefits

  • Hourly Rate: RM30 per hour
  • SOCSO + EPF (Malaysia)
  • Overtime pay
  • 14 days sick leave
  • 12 days annual leave
  • Malaysia & US public holiday entitlement
  • 3-week paid daytime training
  • 4-week night mentoring allowance

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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