Role overview

Qualifications

High school diploma or equivalent (GED)
1–6 months of experience in dispatching, customer service, or communication roles preferred
Strong attention to detail, time management, and organizational skills
Ability to communicate clearly and professionally via phone and email

Responsibilities

Receive fuel requests via email or phone and confirm details with clients
Enter orders into our GA order entry system (OTS) and lock in pricing
Arrange fuel deliveries with preferred carriers and confirm successful completion
Quickly resolve logistical issues and recommend alternative solutions when needed

Key facts

Remote from: Florida (USA)
Full time
English

Hard skills

Dispatching Order Management Logistics

Other skills

Customer Service
Detail Oriented
Time Management
Organizational Skills
Communication

About the company

World Kinect Energy Services

Energy Technology

World Kinect Energy Services (WKES) is a division of World Kinect Corporation, a global Fortune 100 energy management public company (NYSE Stock Symbol: WKC). WKES is trusted by over 140,000 commercial, industrial, government, and residential customers worldwide as a one-stop partnership for all things energy and sustainability. As our customers’ energy needs continue to evolve, demanding more focus, market expertise, and better, more sustainable solutions, WKES is here to help them source conventional and renewable fuels, electricity, and natural gas, to help them reduce their carbon footprint and to minimize price and operational risk. Whether our customers are a global manufacturing power house or a small local trucking company, we become an extension of their team – always seeking ways to help them optimize all facets of energy & fuel management at the site and company level: from determining the right energy mix and sourcing strategy that reduces consumption, costs and carbon emissions, to providing full visibility to their energy and carbon data, to delivering insight on the constantly-changing energy markets and regulations – all to ensure our customers meet their operational objectives and sustainability goals. This allows our customers to focus on their primary business, while we take care of Everything Energy.

Company details

Company typeXLarge

IndustryEnergy Technology

Company size5001 - 10000

Links

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Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Dispatcher – Business Aviation

Location: Must be located on the East Coast (Preference of being located in/around Tampa, FL)

Are you ready to join a global leader in aviation fuel solutions? At World Fuel, we power the skies by delivering exceptional service and reliable fuel logistics to our customers. We’re looking for a Dispatcher to support our Business Aviation team—a critical role at the heart of our operations.

What You’ll Do

As a Dispatcher, you’ll be the go-to person ensuring smooth fuel deliveries for our General Aviation customers. Your day-to-day will include:

Customer Support: Receive fuel requests via email or phone and confirm details with clients.
Order Management: Enter orders into our GA order entry system (OTS) and lock in pricing.
Dispatch Coordination: Arrange fuel deliveries with preferred carriers and confirm successful completion.
Problem-Solving: Quickly resolve logistical issues and recommend alternative solutions when needed.
Cross-Team Collaboration: Work closely with Supply, Accounting, and other departments to keep operations running seamlessly.

Why This Role Matters

The dispatch function is the backbone of our business model—fuel sales drive our success. You’ll be on the front lines, ensuring timely deliveries and exceptional customer experiences.

What We’re Looking For

High school diploma or equivalent (GED).
1–6 months of experience in dispatching, customer service, or communication roles preferred.
Strong attention to detail, time management, and organizational skills.
Ability to communicate clearly and professionally via phone and email.
Comfortable working in a fast-paced environment with rotating weekend shifts for on-call coverage.

What’s In It For You

Be part of a global company that values innovation and customer excellence.
Opportunities for growth and development in the aviation industry.
Collaborative team environment with meaningful impact on business success.

Ready to fuel your career? Apply today and join a team that keeps the world moving!

#WFS

#LI-JH1

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Ascent Aviation Group, Inc.