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Strategic Consultant - AI Solutions, Automation & Analytics

Role overview

Qualifications

  • 1 to 2 years managing SaaS client implementations
  • Strong communication skills (written, verbal, presentation)
  • Previous consulting experience
  • Bachelor's degree in Information Systems, Computer Science or a related discipline - or equivalent prior work experience

Responsibilities

  • Lead and own the new customer system setup process
  • Work alongside Senior Consultants on enterprise implementations
  • Provide guidance on usage and adoption of the Bullhorn suite of products
  • Report regular progress to the project team regarding ongoing projects

Key facts

Other skills

  • Consulting
  • Collaboration
  • Communication
  • Teamwork
  • Problem Solving
  • Emotional Intelligence
  • Accountability

About the company

Bullhorn logo

Bullhorn

Computer Software / SaaS

For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

About the role

Reporting to our Director of Bullhorn Consulting Services, the Strategic Consultant will be responsible for holding a key position within the Bullhorn Professional Services Team. As a consultant, you will work directly with our customers to optimize their workflow and usage of Bullhorn Automation, Onboarding, VMS, etc.
 

A typical day will include...

  • Leading and owning the new customer system setup process to ensure that customers have a great experience implementing our products

  • Working alongside our Senior Consultants on enterprise implementations

  • Collaborating with other Project Management, Professional Services, and Technical Services team members on project deliverables

  • Designing and executing user acceptance testing throughout an implementation

  • Providing guidance on usage and adoption of the Bullhorn suite of products, training client users on onboarding self service configurations

  • Reporting regular progress to the project team with regard to the status of ongoing projects, capacity, escalations , and other initiatives

This role is a fit for you if...

  • A proven track record of 1 to 2 years managing SaaS client implementations

  • Success working in a fast paced environment

  • Ownership of your work and continuously strive for improvement

  • Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to both the technical and non-technical individuals

Bonus points for…

  • Previous consulting experience

  • Experience in the Staffing industry, focusing on recruiting solutions

  • Knowledge of Bullhorn’s suite of products

  • A Bachelor's degree in Information Systems, Computer Science or a related discipline - or equivalent prior work experience

  • German language skills

What we offer...

  • Group Critical Illness, Group Income Protection, Group Life Assurance, Pension, Vision, EAP
  • Access to our Discounts and Wellbeing Portal
  • Optional from DAY ONE - Private Medical Coverage & Ride to Work Scheme
  • Unlimited Vacation
  • Quarterly paid volunteer days
  • Lucrative Employee Referral Program (eligible for prior to your first day)
  • Career development opportunities up/across Bullhorn

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. 

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table.  If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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