Senior Admissions Representative (Level 3)

Please note this remote position is limited to residing in the following states: Arizona, Florida, Georgia, Michigan, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, or Virginia. 

Thrive in a fast-paced, student-focused admissions environment  

We’re Sonoran Desert Institute and we are seeking an experienced Senior Admissions Representative (Level 3) to join our amazing team

OUR STORY

Sonoran Desert Institute (SDI) has been changing lives since 2000. As a DEAC accredited school, our mission is to provide students with current, industry-driven, quality education, delivered through online distance education and practical applications. SDI is an employee-owned company creating a culture with an ownership mentality at the foundation. We believe in rewarding our employees through the success of the institution. We’re proud to be recognized by the Great Place to Work Institute as a Great Place to Work for three consecutive years 2023, 2024, and 2025.  Come be a part of our dynamic organization where you will have the ability to impact the lives of others as they pursue their educational journey with us. 

THE OPPORTUNITY

This isn't just a job — it's a front-line mission. Every conversation you have has the power to redirect someone's life. We're looking for candidates with the instincts of an enrollment leader and the heart of a coach, who would rather be in the trenches closing enrollments than sitting in a corner office.    

The Senior Admissions Representative (Level 3) is SDI's most seasoned enrollment professional — a trusted expert who commands every stage of the enrollment journey with precision, empathy, and drive. You don't need to be managed; you self-manage. You don't avoid hard questions; you ask them first. You don't fear change; you accelerate it.

In this role, you will directly shape SDI's growth by enrolling committed, qualified students into life-changing programs in Firearms Technology and Uncrewed Technology. You will be the standard-bearer for the Admissions team — setting the pace, modeling the right behaviors, and delivering results quarter after quarter.

WHO YOU ARE

You are not average — and you know it. Here's what defines you:

• A natural enroller who genuinely cares about the student's outcome — the path to graduation is always front and center on every call
• Someone who thinks like a leader but thrives in the trenches, doing the work, making the calls, winning the day
• Energized by change — you adapt fast, ask questions early, and use ambiguity as a competitive advantage
• Obsessively curious about what makes a prospective student tick, what their real fear is, and what outcome they're chasing
• Accountable to a fault — you don't make excuses, you find solutions
• A student of your craft: you study your metrics, listen to your own calls, and proactively seek feedback
• Competitive in the best way — you want to win, and you want your teammates to win too

WHAT YOU WILL BE DOING

Drive Enrollments & Own Your Pipeline

• Consistently meet or exceed individual enrollment targets and KPIs month over month
• Manage a high-volume lead pipeline across phone, email, text, and Live Chat with urgency and precision
• Conduct compelling, discovery-led interviews that uncover student goals, assess fit, and build trust
• Guide prospective students through every stage, inquiry to enrollment to first day, with zero gaps

Deliver a World-Class Student Experience

• Provide one-on-one, personalized consultation that makes every student feel heard and valued
• Act as the bridge between prospective students, Financial Services, and Student Success teams
• Accurately and enthusiastically represent all SDI programs, never overpromising, always delivering clarity
• Ensure a frictionless handoff to Student Success so no student falls through the cracks post-enrollment

Raise the Standard for the Admissions Team

• Model best-in-class recruitment methodology and help teammates level up through example
• Proactively identify process inefficiencies 
• Participate fully in team meetings, coaching calls, and one-on-ones with a growth mindset
• Leverage deep SDI product knowledge to elevate every interaction and mentor newer reps

Operate with Integrity & Compliance

• Ensure all interactions reflect SDI's commitment to ethical enrollment and regulatory compliance (DEAC, Department of Education, ATF, DOD, State of Arizona, VA, and all applicable agencies)
• Process student applications and documentation with accuracy and meticulous attention to detail
• Maintain and optimize your lead database; clean data drives better outcomes

 WHAT WE OFFER

• Highly competitive compensation
• Award winning culture 
• Employee Stock Ownership Plan (ESOP)
• Comprehensive benefits package with 100% company-paid medical option for employee
• 401(k) with generous company match
• Employee Assistance Program (EAP)
• Pet Insurance
• Company-paid Life insurance
• Paid Time Off (Vacation, Sick, and Volunteer time off!)
• 14 Paid holidays
• Referral program
• Education Tuition Benefit program
• Career development opportunities with a growing company
• And perhaps most importantly, a team who is dedicated to your success!

WHAT WE ARE LOOKING FOR

• Bachelor degree required
• Minimum of five years experience in a college admissions/student enrollment position with a proven, documented track record of success
• A naturally skilled enrollment professional who is equally committed to supporting each student’s long-term success and positive educational outcome, not solely enrollment results 
• The ability to create engaging and meaningful conversations that encourage prospective students to openly share their educational goals, motivations, and concerns
• Elite verbal and written communication    
• Results-oriented, organized self- starter with the ability to influence others
• Energized by change, you adapt fast, ask questions early, and use ambiguity as a competitive advantage
• Demonstrates a growth mindset by regularly reviewing performance metrics, evaluating personal calls and interactions, and proactively seeking feedback to drive continuous improvement and professional development 
•  Healthy competitiveness with a strong drive to succeed, balanced by a commitment to team success and supporting colleagues in achieving shared goals 
• Some travel required, up to 5%

Sonoran Desert Institute is an Equal Opportunity Employer. It recruits and hires without regard to race, color, creed, religion, sex, national origin, age, veteran or disability status, sexual orientation, gender expression, or any factors prohibited by law and affirms in policy and practice to support equal opportunity in accordance with all applicable federal, state, and local laws.

**Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

***All benefits not available immediately upon hire. Some eligibility requirements may need to be met to be eligible for some benefits based on company policy.