Role overview

Qualifications

Associate degree required; bachelor’s degree preferred.
Three (3) or more years of experience in operations coordination, facilities administration, project coordination, executive administrative support, property management support, or a related field.
Strong organizational, follow-up, documentation, and project coordination skills.
Strong written and verbal communication skills, with the ability to prepare clear updates for leadership and cross-functional partners.

Responsibilities

Manage, monitor, and support work orders from creation through completion within the CMMS platform.
Coordinate with service providers regarding work order status, proposals, scheduling, access needs, and follow-up actions.
Provide administrative and coordination support for Repair Maintenance projects, capital projects, and operational initiatives.
Prepare recurring reports, dashboards, summaries, and leadership-ready updates.

Key facts

Remote from: Texas (USA)
Fixed term
Mid-level (2-5 years)
English

Hard skills

Project Coordination Vendor Management Order Management Data Quality Assessment Budget Management Process Improvement Management Reporting Facilities Engineering

Other skills

Organizational Skills
Communication
Detail Oriented
Critical Thinking
Problem Solving
Customer Service
Time Management

About the company

US Tech Solutions

Staffing & Recruiting

USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com

Company details

Company typeLarge

IndustryStaffing & Recruiting

Company size1001 - 5000

Links

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Job description

Position Summary
The Facilities Operations Coordinator provides high-level operational, administrative, and reporting support for the National Facilities team. This role is responsible for coordinating work order activity, maintaining CMMS data integrity, supporting vendor execution, organizing repair and capital project documentation, preparing leadership reporting, and improving the processes that keep Facilities operations running efficiently.
This position serves as a central coordination point between Facilities, Operations, Finance, Procurement, Construction, and external service providers. Success requires strong organization, attention to detail, follow-through, professional communication, and the ability to manage competing priorities in a fast-paced, multi-unit restaurant environment.

Primary Responsibilities

CMMS Administration and Work Order Management
Manage, monitor, and support work orders from creation through completion within the CMMS platform, including Corrigo.
Maintain accurate restaurant, asset, vendor, and location information to support reliable reporting and operational decision-making.
Review open, aging, overdue, and escalated work orders; follow up with vendors, Facilities Specialists, and internal partners as needed.
Perform routine CMMS audits to identify missing data, duplicate entries, incomplete records, and documentation gaps.
Support workflow improvements that strengthen data quality, service visibility, and work order accountability.

Vendor Coordination

Coordinate with service providers regarding work order status, proposals, scheduling, access needs, completion documentation, and follow-up actions.
Track vendor response times, proposal status, milestone completion, and outstanding service issues.
Maintain vendor documentation, certificates, supporting records, and service-related files in an organized and audit-ready manner.
Support vendor communication routines that drive timely execution, accurate documentation, and issue resolution.

Project Coordination

Provide administrative and coordination support for Repair & Maintenance projects, capital projects, asset replacements, and operational initiatives.
Organize project documentation, proposals, approvals, purchase orders, invoices, schedules, closeout materials, and project files.
Track project milestones, budgets, completion dates, risks, and required follow-up actions.
Prepare project status updates, summaries, and documentation packages for Facilities leadership and business partners.

Reporting and Analytics

Prepare recurring reports, dashboards, summaries, and leadership-ready updates that may include:
Open, aging, overdue, and completed work order reporting
Capital project status and milestone tracking
Vendor performance and service-level reporting
Repair and Maintenance activity trends
Budget, spend, proposal, and invoice tracking support
Compliance, asset, and documentation metrics
Executive leadership dashboards and operational summaries

Administrative and Department Support

Prepare presentations, reports, meeting materials, action trackers, and communication documents for the Facilities team.
Maintain departmental documentation, SOPs, playbooks, reference materials, shared files, and knowledge resources.
Organize and manage Microsoft Teams, SharePoint, and shared folder structures to improve accessibility and consistency.
Coordinate meetings, schedules, agendas, follow-ups, and department communications as needed.
Maintain accurate records that support Facilities operations, project execution, compliance, and audit readiness.

Process Improvement

Identify opportunities to improve administrative processes, reporting routines, documentation standards, and workflow consistency.
Standardize templates, trackers, reports, file structures, and communication tools to improve department efficiency.
Support CMMS data quality initiatives and operational reporting improvements.
Assist with automation, dashboarding, and process simplification efforts that reduce manual administrative work.

Minimum Qualifications

Associate degree required; bachelor’s degree preferred.
Three (3) or more years of experience in operations coordination, facilities administration, project coordination, executive administrative support, property management support, or a related field.
Strong organizational, follow-up, documentation, and project coordination skills.
Strong written and verbal communication skills, with the ability to prepare clear updates for leadership and cross-functional partners.
Ability to manage multiple priorities, deadlines, and stakeholders while maintaining accuracy and professionalism.
High attention to detail, sound judgment, confidentiality, and ownership of assigned work.

Preferred Qualifications

Experience with CMMS platforms such as Corrigo, ServiceChannel, Maximo, FMX, or similar systems.
Experience supporting Facilities, Construction, Property Management, Restaurant Operations, or multi-unit field support teams.
Experience coordinating vendors, tracking proposals, organizing project files, and supporting service execution.
Experience preparing executive reports, dashboards, presentations, or operational scorecards.
Experience working with purchase orders, invoices, budgets, or spend tracking is a plus.

Technical Skills

Microsoft Excel, including filtering, formatting, pivot tables, XLOOKUP, data validation, and reporting
Microsoft Outlook, Teams, SharePoint, PowerPoint, and Word
Adobe Acrobat or similar document management tools
CMMS software experience preferred
Ability to learn internal systems, dashboards, reporting tools, and workflow platforms quickly

Core Competencies

Organization, planning, and prioritization
Attention to detail and data accuracy
Follow-through and accountability
Customer service and business partnership
Written and verbal communication
Critical thinking and problem solving
Process improvement mindset
Professional judgment and confidentiality
Adaptability in a fast-paced operating environment

Success in this role will be measured by the coordinator’s ability to:

Maintain accurate, complete, and timely CMMS records.
Reduce documentation gaps, missing data, and unresolved follow-up items.
Keep vendor status, project files, proposals, approvals, and closeout documentation current.
Produce reliable reports, dashboards, and leadership updates on schedule.
Support Facilities projects from initiation through completion with organized documentation and clear follow-up.
Improve reporting accuracy, process consistency, and departmental efficiency.
Build trusted working relationships with Operations, Finance, Procurement.

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.