Position Summary:
Amerit Fleet Solutions, a leading U.S. fleet maintenance company, seeks an experienced Program Manager - Operations Integration to join our team!
This role directly impacts GM level goals and will lead both tactical and strategic programs that enable operational excellence across Last Mile services. The Operations Integration Program Manager requires strong analytical skills, program management fundamentals, and the ability to succeed in an ambiguous environment with significant opportunity to define structure, improve processes, and drive scalable solutions.
The successful candidate has a proven work ethic to deliver results, outstanding communication skills, and a bias toward simple and scalable solutions to solve complex problems. This role serves as a central point of contact for cross functional initiatives, ensuring new programs, process improvements, and enhancements are effectively designed, tested, and launched with full field readiness. Adaptability, curiosity, and strong execution discipline are critical.
The Operations Integration Program Manager oversees key internal and external relationships, develops complex deliverables, and balances strategic planning with tactical execution. They demonstrate strong business judgment, continuously identify opportunities to improve operational readiness, and introduce best practices that enhance consistency and execution across the network. This role is responsible for diving deep into processes, understanding current capabilities and constraints, and driving successful rollout and adoption of new initiatives.
The ideal candidate is an analytical leader who makes data driven decisions and provides clear recommendations to leadership and key stakeholders. Strong written and verbal communication skills are required to influence partners and ensure successful program adoption across a dynamic operating environment.
This is a remote-based position. Ideal candidates will have a background in fleet/logistics operations (non-tech).
Compensation: Competitive salary pay! Paid weekly, every friday! Salary range: $90,000-100,000 annually, based on experience!
The benefits of belonging – what’s in it for you?
- Full benefits within 30 days
- Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
- 401(k) match program
- Unlimited vacation, holidays, and sick time
- Commitment to your safety through boot and prescription safety glasses reimbursement
- Career and learning development with an extensive training program through our Amerit University
- Employee referral program, up to $500 bonus
- ASE certification program with fee reimbursement and bonus
- Employee recognition platform that includes opportunities to redeem points for merchandise
- Employee Assistance Program (EAP)
- 24/7 nurse triage line
- Employee discounts on cell phone service and entertainment tickets
- Employee resource groups (ERGs) that foster inclusion
Responsibilities
- Serve as the owner and champion of multiple complex operational programs and initiatives, including process improvements, system enhancements, field enablement, and readiness planning
• Act as the primary integration lead to ensure all new initiatives are successfully launched with clear processes, training, and operational alignment across the field
• Create detailed project and program plans that include time bound commitments, task owners, milestone tracking, dependencies, and reporting
• Partner cross functionally with Operations, Parts, Supply Chain, Finance, HR, Training teams, and external vendors to align resources and drive execution
• Identify gaps, risks, and inefficiencies in current processes and develop scalable solutions that improve consistency, quality, and performance
• Lead readiness activities including documentation, communication plans, training coordination, and rollout support to ensure successful adoption
• Engage with internal stakeholders and external partners to provide program updates, performance insights, and a clear forward looking roadmap
• Leverage data to assess program performance, identify trends, and translate insights into actionable recommendations
• Present results in clear and structured documentation and presentations, including performance against plan, risks, and mitigation strategies
Key Behaviors
- Ownership: Acts as the single threaded leader for critical operational programs and is fully accountable for outcomes
• Teamwork: Builds strong partnerships across the organization and collaborates effectively with field operations,corporate teams, and external partners
• Demonstrates responsiveness, creativity, resilience, and resourcefulness in a dynamic environment
• Strong bias for action with the ability to balance speed and thoughtful decision making
• Customer focused with clear accountability to deadlines and commitments
• Ability to deep dive into data and translate analysis into business insights and recommendations
• Comfortable operating in ambiguity while building structure and clarity for others
Logistics
- Full remote position with less than 15 percent travel
• Occasional weekend work may berequired based on program and operational needs
Qualifications
- 6 plus years of experience creating and executing project or program plans on time and within budget
• Highly proficient in Microsoft Excel, PowerPoint, and Word
• Strong analytical background with experience in business analysis or FP&A style work
• Demonstrated success leading complex cross functional initiatives
• Experience in fleet maintenance, field operations, service delivery, or similar industries
• Experience driving process improvement and operational readiness initiatives
Preferred
- Program or Project Management certifications such as PMP, Agile, or Six Sigma
• Experience with program management tools such as Asana, Monday, or Smartsheet
• Experience building or scaling new programs, processes, or operational capabilities
• Experience leading large scale rollouts that required training, communication, and change management
• Experience interfacing directly with large enterprise customers, including presenting to senior stakeholders and influencing outcomes
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to regularly lift and move up to 10 pounds
- Ability to stand, walk, sit, talk or hear
- Frequent use of hands and fingers
- Ability to feel and reach with hands and arms
