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Implementation Consultant

Role overview

Qualifications

  • Detailed knowledge of Altera products and solutions
  • Experience in software implementation and workflow consulting
  • Ability to perform system configuration tasks
  • Strong client management skills

Responsibilities

  • Implement Altera software at client sites
  • Perform project workplan tasks in accordance with project scope
  • Provide workflow consultation and guidance to clients
  • Identify and resolve system and workflow issues during implementation

Key facts

Other skills

  • Communication
  • Problem Solving
  • Time Management
  • Teamwork

About the company

Altera Digital Health logo

Altera Digital Health

Digital Health & Health Tech

Healthcare IT should work for clinicians, not against them. We’re Altera Digital Health and we’re committed to bringing next-level healthcare within reach through everyday achievements. Our solutions are designed with a people-first methodology and create positive progress for our clients, their patients and their communities.

Company details

Company typeXLarge
IndustryDigital Health & Health Tech
Company size5001 - 10000

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Job description

JOB SUMMARY The Implementation Consultant's role is to provide software implementation and workflow consulting services to Altera clients pursuant to a contracted project. The IC follows a structured workplan that reflects Altera methodology through all phases of the implementation life cycle to ensure the successful implementation of Altera products and solutions. ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES • Applies detailed knowledge of Altera products and solutions within specific domains, functional or specialty areas, to implement Altera software at client sites • Performs all project workplan tasks for assigned role in accordance with contracted project scope • Performs system configuration tasks and provides system configuration consultation to clients • Provides workflow consultation and guidance in line with Altera recommendations to clients • Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project • Provides activation support • Meets or exceeds utilization targets set by the organization • Sets appropriate expectations with clients and managing them throughout the project life cycle • Executes all tasks related to a contracted project role, within a specific domain, functional or specialty area with limited support or mentorship in place • Provides feedback to appropriate internal organizational groups on software and methodology improvements • Anticipates client needs and places client at the center of thinking and functions as the client advocate

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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