Key Responsibilities 

Strategic Communications 

• Develop and execute external communications strategies aligned with organizational priorities, business goals, and brand positioning. 

• Partner with senior leaders and business teams to identify storytelling opportunities that enhance reputation and market visibility. 

• Create communications plans for major announcements, initiatives, campaigns, projects, and milestones. 

• Provide counsel and communications support to executives and subject matter experts. 

Media Relations and Public Relations 

• Build and maintain strong relationships with trade media, industry publications, and external partners. 

• Develop media strategies, pitches, press releases, briefing materials, key messages, and talking points. 

• Identify opportunities to position company leaders and experts as trusted voices through interviews, bylines, speaking opportunities, and thought leadership. 

• Monitor media coverage, industry trends, and reputational issues to inform communications strategies. 

• Support issues management and crisis communications efforts as needed. 

Content Development and Storytelling 

• Write and edit high-quality content for external audiences, including: 

• Press releases 

• Website content 

• Executive communications 

• Articles and thought leadership pieces 

• Transform technical, business, and industry information into clear, engaging stories. 

• Collaborate with marketing, customer experience, and technical teams to develop content that demonstrates expertise and impact. 

Brand and Reputation Management 

• Help strengthen and protect the organization’s external reputation through consistent messaging and storytelling. 

• Ensure communications align with strategic plan, business objectives, and industry trends.  

• Support campaigns and initiatives that increase awareness, engagement, and stakeholder trust. 

Digital and Social Communications 

• Support external communications channels, including corporate websites and digital campaigns. 

• Partner with marketing teams to align content strategies and maximize audience engagement. 

• Track performance metrics and use insights to improve communications effectiveness. 

Collaboration and Project Management 

• Manage multiple communications projects from strategy through execution, ensuring quality, accuracy, and timely delivery. 

• Collaborate with global teams and cross-functional stakeholders. 

• Coordinate with agencies, vendors, and external partners when needed. 

Qualifications 

• Bachelor’s degree in communications, public relations, journalism, marketing, or a related field. 

• 7+ years of experience in corporate communications, public relations, media relations, or related roles. 

• Proven experience developing and executing external communications strategies. 

• Strong writing, editing, and storytelling skills with the ability to communicate complex topics clearly. 

• Experience working with senior executives and providing communications counsel. 

• Demonstrated success securing media coverage and building external relationships. 

• Ability to manage multiple projects, priorities, and deadlines in a dynamic environment. 

• Strong judgment, attention to detail, and ability to handle sensitive information with discretion. 

Preferred Qualifications 

• Experience in engineering, infrastructure, professional services, technology, or another complex industry. 

• Experience communicating technical topics to broad audiences. 

• Experience supporting global brands or multi-location organizations. 

• Knowledge of media monitoring, measurement, and communications analytics. 

• Experience with thought leadership programs and executive visibility strategies. 

Core Competencies 

• Strategic thinking 

• Exceptional writing and storytelling 

• Relationship building 

• Executive presence and influence 

• Media relations expertise 

• Project management 

• Collaboration 

• Creativity and curiosity 

• Ability to simplify complex information 

Success in This Role Looks Like 

• Increased brand visibility and positive external recognition. 

• Stronger relationships with trade media and industry stakeholders. 

• Consistent, compelling storytelling that demonstrates the organization’s expertise and impact. 

• Effective communications support that helps leaders and teams achieve business objectives.