Role overview

Qualifications

Proven experience as a dispatcher for a U.S.-based towing company
Strong working knowledge of Towbook
Experience handling police towing, accident calls, and law enforcement coordination
Excellent English communication skills (spoken and written)

Responsibilities

Dispatch towing and roadside assistance calls using Towbook
Coordinate with drivers to ensure timely service
Communicate professionally with customers, insurance companies, and law enforcement
Monitor job status and provide real-time updates

Key facts

Remote from: Philippines, United States
Full time
English

Hard skills

Dispatching Accident Analysis Job Rotation

Other skills

Communication
Multitasking
Problem Solving

About the company

Cypher Coders

Software Development

Our focus is on getting kids ready for a successful future. Already, 67% of new jobs in STEM are in computing, and the importance of technology in industry is only going to increase.Our award-winning coding curriculum helps to get children future-ready by not only teaching them how to code, but also developing core skills such as creativity, communication and collaboration.We use creative themes to deliver a fun and unique learning experience - making coding more engaging and accessible for children, and to help them understand the role that technology plays in science, industry, art, architecture and much more.All of our lessons include a topic and a project from one of our themes, to teach the students a little more about the world around them, and to help trigger their curiosity and imagination. Our Stem.org accredited curriculum is designed to teach a firm foundation in computer science, above and beyond what children learn in school.We give children a methodical and cumulative education that builds their skills in coding, communication, collaboration, creativity and flexibility.From 6-12 we ensure every child learns at a pace that’s right for them, in a range of coding languages, and they are rewarded with certificates at each level. Our creative themes add excitement, interest and relevance to computer science subjects to help kids engage and enjoy coding.

Company details

Company typeStartup

IndustrySoftware Development

Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Global Pacific Support is working with one of its partners to hire an experienced Towing Dispatcher.

If you have hands-on experience dispatching for U.S.-based towing companies, are proficient with Towbook, and have experience coordinating with law enforcement for towing operations, we'd like to hear from you.

Responsibilities

Dispatch towing and roadside assistance calls using Towbook.
Coordinate with drivers to ensure timely service.
Communicate professionally with customers, insurance companies, and law enforcement.
Monitor job status and provide real-time updates.
Coordinate with law enforcement for accident scenes and police-initiated towing.
Prioritize calls and manage multiple dispatch requests efficiently.

Requirements

equirements

Proven experience as a dispatcher for a U.S.-based towing company.
Strong working knowledge of Towbook.
Experience handling police towing, accident calls, and law enforcement coordination.
Familiarity with coordinating with police units on standby when required for towing operations.
Excellent English communication skills (spoken and written).
Strong multitasking and problem-solving abilities.
Reliable internet connection and a quiet work environment (for remote positions).

Preferred Qualifications

Experience with roadside assistance and accident management.
Ability to work rotating shifts, nights, weekends, and holidays.
Knowledge of U.S. geography and dispatch procedures.

Benefits

How to Apply

Please send the following to kenneth.joseph@globalpacificsupport.com:

Your updated resume.
A 2–3 minute introduction video detailing:

Your experience dispatching for U.S.-based towing companies.
Your experience using Towbook.
Your experience coordinating police towing and law enforcement-related dispatches.