Role overview

Qualifications

Strong knowledge of incident response lifecycle, data analytics, and security technologies
Proven ability to manage large teams and complex projects across geographies
Strategic thinking and problem-solving
10+ years in cybersecurity or incident response, with leadership experience in global operations

Responsibilities

Partner with business development teams to design tailored CIR solutions for clients
Support pre-sales activities, proposals, and client presentations
Oversee end-to-end delivery of CIR services, including intake and onboarding processes
Develop training programs to upskill CIR teams globally

Key facts

Remote from: United States
Full time
Expert & Leadership (>10 years)
Administrative Director
60 - 60K yearly
English

Hard skills

Incident Response Data Mining Project Management Cyber Security Process Improvement Operationalization Customer Engagement Data Processing Continuous Training

Other skills

Strategic Thinking
Quality Assurance
Problem Solving
Team Management

About the company

Integreon

Outsourcing & Offshoring

Spanning the full range of litigation, contract lifecycle management and business enablement solutions, Integreon empowers law firms, corporations, professional services organizations and financial services institutions to deliver predictable outcomes allowing our clients to focus on what they do best. It’s On! For more information about Integreon’s extensive range of services, visit www.Integreon.com.

Company details

IndustryOutsourcing & Offshoring

Company size5001 - 10000

Links

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Job description

Role Summary:

The Associate Manager supports the delivery of cyber incident response services through team coordination, client engagement, and operational execution. This role focuses on incident management, process improvement, and capability development to ensure effective and high-quality response services.

Responsibilities and Duties:

Partner with business development teams to design tailored CIR solutions for clients.
Support pre-sales activities, proposals, and client presentations.
Oversee end-to-end delivery of CIR services, including: Intake and onboarding processes.Phase 1 data operations and review management.Overall operations management and quality assurance.
Drive adoption of advanced tools for incident detection, analysis, and reporting.
Develop training programs to upskill CIR teams globally.
Foster a culture of continuous learning and professional growth
Ensure compliance with global regulatory standards and industry frameworks
Ensure adherence to SLAs and client expectations.

Required Skills/Abilities:

Strong knowledge of incident response lifecycle, data analytics, and security technologie

Proven ability to manage large teams and complex projects across geographies.

Strategic thinking and problem-solving.

Education and Experience:

10+ years in cybersecurity or incident response, with leadership experience in global operations.

Benefits:

Health, vision, dental, 401k and tuition discount

Company Information:

Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.

If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.

We are One. We are On.

Follow us https://www.linkedin.com/company/integreon/

Visit us at www.integreon.com

Pay Range: USD $60,000.00 - USD $60,000.00 /Yr.

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