Process Associate 2

This is a remote position.

Key Responsibilities

• Process invoices on Auto Entry (AE) daily and manage rejected folders.
  

• Identify and report unreadable or blurred invoices, and communicate feedback to clients.
  

• Record daily sales and report discrepancies promptly.
  

• Perform revenue reconciliation including cash ups, Amex, Stripe, Shopify, and commission charges.
  

• Process petty cash receipts and handle bank reconciliation weekly.
  

• Send bank queries to clients and ensure all banking entries are cleared.
  

• Request and upload supplier statements (weekly, bi-weekly, and monthly) in AE.
  

• Manage client communication and ticket resolution via Freshdesk and email.
  

• Reconcile daily sales and follow up on variances with clients.
  

• Update task progress regularly on ClickUp and meet all due dates.
  

• Collaborate with team leads to resolve challenges and propose process improvements.
  

• Participate in ad-hoc projects and contribute to team productivity.
  

• Follow established SOPs and strive for internal growth to Process Associate I level.
  

Requirements

•  Knowledge of basic bookkeeping procedures
  
•  Good math skills and the ability to spot numerical errors.
  
•  Hands-on experience with MS Excel and accounting software (e.g., Xero)
  
•  Ability to handle sensitive, confidential information.
  
•  Good Organization, communication & interpersonal skills
  

•  Understand and follow Wenodo's Standard Operating Procedures (SOPs) to ensure task deadlines are met.
  

•  Enhance accounting knowledge and progress within the organization to higher roles.
  

Benefits

• Professional Development: Structured training and mentorship to enhance accounting skills and grow within the company.
  

• Learning Environment: Opportunity to work on diverse financial tasks and gain real-world accounting experience.
  

• Career Advancement: Clear growth path to move into advanced roles such as Process Associate I.
  

• Collaborative Culture: Work in a supportive team environment with access to tools and resources.
  

• Work-Life Balance: Organized workflows and support systems that help maintain efficiency without overburdening staff.
  

• Exposure to Tools: Gain experience with leading platforms like Auto Entry, Freshdesk, ClickUp, and cloud-based finance systems.
  

• Performance Recognition: Regular feedback and evaluation to recognize and reward performance.
  

• Ad-hoc Project Participation: Opportunity to contribute ideas and take part in project-based learning.