Role overview

Qualifications

Two to five years of experience
Ex-MBB or top strategy and operations background
Strong written communication, Excel, and PowerPoint skills
Nice to have exposure to data, analytics, CRM, or marketing

Responsibilities

Run the Guest 360 program day to day
Build the cost and value case
Keep cross-functional efforts on track
Hold people to timelines

Key facts

Remote from: Florida (USA)
Fixed term
Senior (5-10 years)
Program Manager
English

Hard skills

Project Management Cross-Functional Collaboration Cost Benefit Analysis Engagement Marketing Data Mining Microsoft Dynamics CRM Marketing

Other skills

Problem Solving
Microsoft Excel
Microsoft PowerPoint
Communication
Proactivity

About the company

3Core Systems, Inc

IT Services & IT Consulting

Established in 2004, 3Core System is a certified small minority owned business providing ERP Systems Integration, AMS, IT Consulting and Staff Augmentation Services to Fortune 1000, SMB, and State, Local and Education (SLED) customers. While our System Integration services help organizations achieve digital and cloud transformation objectives, AMS Services help increase the availability of critical services of end user applications. On the other hand, our IT Consulting Services would provide subject matter experts to help you assist with specific project needs and the Staff Augmentation services help you balance workload and achieve budget parameters. >ERP System Integration Services: 3Core Systems is an SAP Silver Partner and authorized service provider offering technical architecture, application design and configuration, integration, testing, data migration and solution adoption services for solutions including SAP SuccessFactors, SAP HCM On-Premises and SAP Business Intelligence>Application Management Services (AMS): We offer post go-live, System Health Check and Optimization, Function Enhancements, Integration Monitoring, Release, and patch services. Our AMS services span across SAP Solutions including ERP (S/4 HANA), Financial Management, Human Capital Management, Data and Analytics, Supply Chain, CRM, and Customer Experince. >IT Consulting and Staffing Augmentation Services: Ever since its inception, 3Core Systems has been offering IT Consulting and Staff Augmentation solutions including temporary, long-term, project based and contract staffing services that could be personalized based on your needs. Our staffing services span across emerging technologies and legacy solutions including but not limited to Artificial Intelligence, Machine Learning, Data Science, Cloud, ERP, CRM, BI/BW/ETL, Database, Web & E-Commerce, UI/UX, Network & Security and Mobile.

Company details

Company typeSME

IndustryIT Services & IT Consulting

Company size51 - 200

Links

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Job description

Role: Guest 360 Program Manager

Location: Fort Lauderdale preferred, open to remote or relocation for the right person.

Duration: Contract-to-Hire, start ASAP.

Availability: Ideally someone available now or between roles who can start quickly.

Job Description:

We are looking for a young, high-horsepower engagement manager to run the Guest 360 program day to day. Contract-to-hire, full time, starting as soon as possible. This is the business-side counterpart to the technical roles: someone who runs the operating rhythm, builds the cost and value case, keeps a cross-functional Marketing, IT, and vendor effort on track, and holds people to timelines.

The profile is early-career ex-consulting, not a seasoned independent. Someone with the BCG-style toolkit: structured, sharp, fast-learning, strong on Excel and PowerPoint, good at running a plan and chasing people down, but two to five years in and coachable. Domain matters less although marketing, sales, and pricing preferred. We care about raw problem-solving and hustle, and we will teach the data and identity content.

Profile in brief:

· Two to five years of experience. Early-career operator, not a senior consultant.

· Ex-MBB or top strategy and operations background (BCG, Bain, McKinsey, Strategy&, LEK, Oliver Wyman, EY-Parthenon, Deloitte Strategy & Operations, Accenture Strategy), or a strong BizOps, Strategy, or Chief of Staff function at a well-run company.

· Structured problem-solver who can excel on any topic. Coachable, eager, hands-on, proactive.

· Strong written communication, Excel, and PowerPoint, with evidence of running things end to end.

· Nice to have exposure to data, analytics, CRM, or marketing, and comfort around executives.